The brewery and the wine is great. Very good beer and wine and the service is friendly and welcoming inside- outside at the food truck is were it all went down hill. Ordered food and after and hour and half I inquired as to how much longer it would be- they had not even begun making our food yet! They said they were busy and understaffed- I waited another 30 min and they still had not started our order. At that point I asked to cancel our order and get a refund. They didn't know how to give us a refund and said we needed to go inside- wichwe did. The woman working the wine sales said she couldn't process our refund because it would take her too long to look through all the tickets. Very unacceptable! I told her of our experience to which she said they had a wine event for members and that's why they were busy. To me - if you have a large event you should staff up! And not being able to give me a refund on the spot is horrible customer service. I have no idea if the food I paid for and never received was refunded- I do not recommend going to this establishment unless you only want drinks. Don't expect to get good service or any food. Im hoping that management will make this right- and ensure we...
Read moreWent here with a large group for our daughter's 21st birthday.
2 stars for: tranquility and peaceful scenery. Inside was stunning with an art deco vibe. The service inside was on point and well received.
It was outside at the food trailer that everything went downhill. The service was ever, so , slow, the cooks were negative and rude. They also took advantage of my sister when helping her complete her transaction because the terminal was acting up, the cashier went ahead and sdded herself a 20% tip! Not cool and extremely scroungie.
Not to mention the trailer food cashier told us we couldn't eat any of the few snacks we did bring. We were starving. So be sure tobeat ahead and don't plan on going there to actually eat in a timely fashion because it won't happen.
Too bad because this place is gorgeous and could be...
Read moreHubs enjoyed the beer, and we loved the scenery. We were counting on the food truck, since I am fairly preggo. Got there near opening time 11:30, but were told it would be 30 mins before he would be ready. We were fine waiting 30 mins. We then went back to order at the time provided, and were told he needed more time, but during this time had observed another gentleman get an order of food served to him. Felt pushed aside at that point and decided to close out and find another place to eat. Would have loved to get the full experience at this place...
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