Cooper's Corner — Restaurant in Winfield

Went to this restaurant to try their all you can eat fish fry on July 1, 2016. We get sat down and a man came over and handed us an envelope and said we could not open it up until the next time we came. It was for a drawing of a flat screen t.v., but could win other prizes like “Free appetizer, Meal, Etc”, This deal ended on July 31, 2016. So, we get the fish (1st time round) it was not tasting good at all it tasted like corn dogs and a little salty. The second round of fish was even more worse than the first it smelled fishy, it was slimy and again tasted salty. We could not finish it, we lost our appetite. The only good thing was the salad. The server was slow as well. So, we return back to use the envelope on July 22, 2016 with a party of 4. So, the server opens up the envelope and says we get 15% off our bill. She takes our drink Order (Now mind you that we arrived there after 6pm and they were not busy at all. Maybe 7 tables at the most and parking lot was not full!) Then we placed our order of (4) cheeseburgers (3) medium and (1) medium-well. Plus, everyone ordered fries, except for 1 with fruit (Cause on the menu it stated that it was one of the choices to pick from). We also got on 1 burger with mushrooms. We also ordered (3) soups. I asked her for some crackers. Let’s just put it this way, still waiting on those! 15-20 minutes the burgers to come out. I said to the server “Can you give me a side of mayo immediately along with ketchup and mustard?” Guess what?? All the burgers were overcooked and 1 was burnt. They were salty that was just ½ of the burger cut. It tasted like it had 3 tblsp of salt just on 1/2 side of the burger and Like they were recooked it from Lunch hour. My husband sent his back. The burger was the same way (Over cooked and burnt again)!So we all pretty much ate ½ of the burger because it was gross and salty as hell! The owner states in reviews that they use only “the highest ingredients”. That’s not true at all. It tasted like it was a filler and again recooked from earlier that day! The server asks me if I wanted a to go box for my other half of the burger and I said to her “No, way too salty for me”. Her response to me “Oh, I’m sorry about that.” So, we receive the bill. It’s $53.13. I told the server, “Hey you didn’t deduct the 15% discount from our bill.” She tells me “Oh no, you can’t use that because the burgers are on special and she says oh, yeah and the manager would not take the burger off the bill either. I tried but he said NO!” (Another review stated they wouldn’t take off an expired beer, either) I said really…we will never return back here again. You guys lie and use an excuse of why we can’t use the discount. (Mind you someone else on another review complained about how they would not honor a coupon as well) We never left her a tip and walked out. I contacted the manager Eric via phone about 1 hour later. Questioning on why the bill was still expensive even with the burgers being $6.99 each? I got furious with this manager. I told him, that we were going off the menu and the server should have been upfront with customers and tell them that the burgers we purchased would not qualify for that discount and everything like my fruit is an additional charge, etc. So in other words, they neglect to tell you what is additional; so at the end bill you got stuck paying for something you had no clue was additional. Or cant even take off a burger that had to be send back to get redone and still not cooked correctly? Believe me, we were not looking to get “Free Food”, we wanted a good meal! We would have been satisfied for them just to take off the burger that had to be redone. I have my own business and I could never treat my customers that way or even give them a bill at the end and tell them they owe us this amount. They would absolute deny paying that and we would be out of business. So, we went to white castle and got 4-cheesbuegers and they tasted like heaven compared...

‪What was suppose to be just a fun night out with my parents last night turned out to be a very uncomfortable evening. After multiple attempts from me and my parents to get this man to leave us alone, I had to confront a manager. After explaining the situation - that this man made multiple suggestive comments to me, spilled my drink, wouldn’t stop staring at me, touched my hair, my back and drank out of my dad’s wine glass (!?)- the first thing the manager asked was “Well did you ask him to leave?”....Multiple times my Dad and Mom turned him down on offers to buy us drinks and asked that he leave us be. Once the manager was convinced enough that there was a problem, he then came and told him to leave our table and sat down with us to “try” and keep him away. Once the manager left our table, the dude came back instantly, relentlessly asking if I would dance with him and even handed me his business card in front of my parents in which my mom said absolutely not and that he was crossing the line once again. The bar manager then came back and sat down with us, but did NOT ask this man to leave our table. I attempted to ignore him staring at me, but when I made eye contact with him he touched my back and winked at me. I then furiously stood up, told him he needed to leave and get the hell away from our table immediately, and stay away, all while the bar manager said NOT a goddamn word. Not only did all the civilians at the bar witness this inappropriate behavior, but as well as maybe 5 male waiters/bartenders and one male bar manager who was 50+ years of age. At what point do we hold people accountable for doing their damn job? This went on for almost an hour after informing the bar manager of this mans’ inappropriate behavior. After that we left and I was given a half-assed apology from the bar manager who shook my hand and told me I did a good job speaking up and that he would never want anyone to feel uncomfortable in his bar.... I was trying to have a fun night with my family, in my hometown and it turned out to be an incredibly uncomfortable evening because of an overbearing wasted man who wouldn’t take no for an answer, and because several male employees who couldn’t be held responsible TO DO THEIR JOB. What is it going to take?! This happens far too often and sadly it will happen again. If you choose to sit back and watch something inappropriate unfold before your eyes, YOU ARE THE PROBLEM. But I’ll tell you one thing, I for damn sure am not going to hold my breath waiting around on some man to stick up for me. ‬I’m challenging men to be better than this. To take a stand and speak up.

Cooper’s Corner- I’m looking at you. What are you going to do to make sure this behavior isn’t tolerated in your...

Spend your money elsewhere!!! Worst dining experience we ever had, we're still processing the audacity! Arrived around 6 30 and ordered appetizers that took a 1/2 hour. I had ordered a cup of coffee, the 1st cup was hot, I had asked my waitress for another cup, but 15 minutes went by and I hadn't gotten a refill. I kindly asked another waitor and he brought over a pot for the table. When I poured it it was ice cold! We had a play to catch at 8pm, but before we knew it was 7 35 (no entrees)and we had to leave in order to catch it on time. We walked over to our waitress and asked her to close our tab. She was extremely rude, blamed US for their lack of competency by saying it was our fault for not telling them we had a play to catch! It wasnt even that busy, there were 3 other wait staff in our section, and an hour should be more than a fair amount of time to be served...bottom line! Who does that??? You dont say that to a customer, and it's in extremely poor taste to offer it to go! We were so turned off! She said sorry but she totally wasnt....she was mad, and it was screaming obvious! There was no accountability whatsoever! Then we asked to speak to a manager she wouldn't even make eye contact, There were no apologies from her either or attempts to make it right. She was oddly passive and apathetic! The waitress was obviously flustered because we made her correct our tab. They double charged us for a salad to top it all off. She was ordering the manager (RIGHT IN FRONT OF US) to hurry up and fix it so they can "get us out of there" YES SHE SAID THAT! As we were leaving, the waitress sarcastically said "enjoy your play"and slammed the receipt down on the counter! My husband is a restaurant manager, we both work in the service industry and this we absolutely mind blowing! The appetizers were sub par, it seemed run down, it smelled weird in there, and there was a sense of disorder. No one seemed to care .. IT SHOWED! They were downright nasty but I suppose guilty people are often defensive. At this point we shouldn't have paid at all, not even for what we did eat...just outrageous!! What a waste of $30! That was for An oyster appetizer, a salad, a COLD COFFEE, and a soft drink! Our...