I visited this location for the second time after a mediocre first-time experience. My second visit today will be my last visit and is beginning to affect my overall taste for Togos in general. I am a lifelong, second-generation Togos customer.
This location is unsanitary by the worker having her feet up on the cooler case when I walked in and is sloched in a corner on her phone. She proceeds to remain on her phone even after I acknowledge her. She then eventually proceeded to get up and meet me at the register to take my order and charge me before making the sandwich. I paid, and then she moved on to making the sandwich without washing her hands.
The worker combined refrigerated meatballs with scraps of pastrami meat that had clearly been a residue in a plastic bin that had been sitting out on the counter from some unknown time earlier. While this was going on, I noticed a separate unsanitary situation with the marina sauce. I pulled the plug here on eating lunch at Togos. I did not want to deal with the employee any further at this point, and I abandoned my investment in my sandwich by walking out.
I am completely sickened by the lack of regard for the health and safety of this locations customers. With what I witnessed, expect to get sick being here. As a side note, I am forty something male who eats off taco trucks along Interstate 5 reguarly; not a Karen...
Change ownership or close the doors. You don't deserve to be...
Read moreMy experience was pretty rough today. The cashier messed up my order several times. She appeared to be talking to someone through her AirPods. She had her AirPods in during the entire transaction. I had to correct her more than 5 times with my order. The soda machine sprayed all over my hands and there were no napkins accessible. The syrup stained my hands. The counters were sticky with syrup and the place was not stocked well. When I walked in there were no customers and the cashier was leaning on the counter talking to the person on the other side of the AirPods. I have worked in food service for 10+ years. I know that if you’ve got downtime, the establishment should be cleaned. This was clearly not the case. I am incredibly disappointed with my order today. I am leaving with both orders completely wrong and stained hands from a soda machine AND I paid over $36 because she charged me for the wrong...
Read moreThe people were unenthused, the sandwiches were subpar compared to other togos. I said I would give them one more chance, do the fact that the location is very convenient. But me and my coworker both had upset stomachs 30 minutes after eating. Was followed up by some diarrhea when I got home. The next day I asked my co-worker if you had the same experience. He did. I had nothing else but a breakfast sandwich and coffee at 6 a.m. it was later in the day possibly around 2 p.m. when we ordered. I sure will be putting a one-star...
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