US Foods — Restaurant in Woodburn

Two old and not beautiful 😂 women are sitting in the receiving office and talking harshly to the drivers from 5 am! I arrived yesterday at 5 pm they told me that they were closed and I asked the driver who works inside this warehouse if it was possible to park inside, to which he answered “YES”, I did not see signs about no overnight parking & no security on guard check & no gate although There is so much parking available inside. So, dear fellow truck drivers, get ready for the fact that your mood will be spoiled for the whole day in the morning and your delivery may be delayed for the whole day! I wanted to talk to the boss of these two old women and asked to call him, but they said that he was not there😂 and out of fear they changed their conversation tactics😂 changed their tone and even started using words like (please & I'm sorry)😂 although they had been talking before rude and without respect! as soon as you answer them as they deserve it, their eyes become square and their already scary faces look as if they are surprised😂 they told me that I can no longer deliver goods here😂 oh, what a pity I would like to come here again and delivering cargo is my dream since childhood 😂

the management of this company should read the reviews and take into account the opinions of many people who are dissatisfied with this company and that its rating is falling, I personally will talk to my company so that they never take my cargo to this place, I am sure that many drivers and their companies refuse to go here , who will deliver the goods to you and at the same time endure disrespectful treatment? take action and replace at least these two old women with more respectful staff who not only know how to work but also communicate like people..., thank...

English is not my first language , I will try my best..Hope my fellow drivers understand.. Thanks ❤️🤞🏽🇺🇸

Let’s start from Entry,, if ur here For Early morning Appointment u will be welcomed by #Old_School_Guard, If ur coming here regularly then u will go easy but first time hard to understand his instructions, actually his way of talking Nd behavior made everything hard Nd messy.. 👍🌹 Still have respect for him Nd everyone,, when first time I came here I parked Behind trucks already parked Nd sleep,Guard came here Nd we checked in at 4 am, I said Good morning,.... He said nothing bad , He just bark Twice nd He shouts.., First I didn’t understand,.. That was Shocking nd sad as well... Why u parked here ..., u not suppose to park Bla bla.. I was expecting Good start of day But he ruined,, I said I apologize I’m first time here nd 2 trucks was already there so I also parked for 2.5 hours.... I bet what happened to me , if similar situation Came on any Mexican Guy or any African American Driver they will teach him how to misbehave with Someone who was really good with u... Ok Then very rudely he ask me to fill papers, I did Nd while talking I never use one single bad word or on high volume,, It’s ok he looks 65 + , nd we don’t know at this time who is going though hard time with so many things in life… patience, don’t know what kind of problems he faced in life Nd why he is still working,, Don’t know we lived that much or not …🙏 God...

So now I'm understanding why they keep emphasizing being at the front of the line even though every place requires you to be at the front of the line to check in. So your truck will be in line and you will not interact with the security shack there's nobody there ...you park at the front of the line take your paperwork over to the building while your truck is still sitting there in line. Receiving is not far away but it's there on your right in the building.

I've been here for 4 hours and 20 minutes and I don't even know what my lumper fee is yet. Most of the trucks that came in with me are still here. I called into the front desk and they have nothing to say. They transferred me to a supervisor and I got voicemail. I've been to US food all over the country and I've never had something like this happen usually it's about 2 hours everywhere else. This is my first time coming here so I don't know if this is normal or not.

What's worse is I have two other stops not even 1/3 of this load belongs to them. So essentially it's going to take them no less than 5 hours to unload 1/3 of a truck.

Update: it's now been just short of 6 hours still no word on lumper fees or anything else. Front office is still saying that they're just busy. Looks to me like they over scheduled and it's...