WHOEVER OWNS THIS PLACE-------YOUR FRONT END WORKERS ARE STEALING FROM YOU & CUSTOMERS.
For context:
We placed an order last week, the order was 4 shrimp tacos, 2 chicken tacos, 2 steak tacos, and one chicken taco salad. We placed the order over the phone, so when she told us the amount, which was $32.80, we were caught off guard because we felt like that wasn't the normal price from what we usually pay.
So when we asked the young lady over the phone, if she could break down the charges, her response was yes, you're total is $32.80. She would not tell us exactly why or how it came about to be that much. But, we went ahead and went up there and picked it up. When I got up there, I noticed on their menu. It says their tacos were $1.88 each.
I still didn't realize that something was off until two days later. So yesterday, I go in and order just 4 Chicken tacos, and the girl at the register quotes me $14.80.
When I asked her why they were so high, and if the price increased or something, she told me that the tacos were $3.88 a piece. Now, this is the same young lady that took our order a few days before.
I told her that that did not add up. because if they were $3.88 each, then that means the total would be close to $16, not $14.80. I told her that I get those tacos all the time, and I NEVER pay that much. I pay between $8 to $10, depending on how many I get.
FURTHERMORE, if the tacos WERE $3.88, then why was our order a few days before $32.80?
We ordered a total of 8 tacos.
$3.88 x 8 = $31.04 before taxes. That doesnโt even include the Taco Salad that was in that order as well.
So did you charge is for just the 8 tacos and give is the taco salad for free? Or did you OVER CHARGE us, and kept the remaining balance left over from the original price?
The tacos at their truck are $2.75 each, and about $8 for 4 tacos---which is what I usually pay.
So, that tells me that the young girls at the counter are overcharging from the regular price, and they're pocketing the left over money. And if you do this several times a day, you can make really good money.
It's called theft.
I even bought this up to the lady at the truck, and she seemed confused as to why the tacos were so high at the restaurant, and she only charged me the correct price for the tacos.
So to the owner------the young lady that was working the register yesterday, on 2/20, early day shift----she's overcharging customers and pocketing the money.
There was also another girl at the counter, she is always there. Sort of big boned---- I think...
ย ย ย Read morePsst. Hey? Do you want really good food for a relatively cheap price? Well here it is. This is the kind of place where you walk in feeling sketched out by the area it's located (that's how you know you're about to find some fantastic food,) you walk in and look at the menu and find yourself wondering if the prices are really that low.
When you get your food you're still surprised by the price, even more so, because the amount you get is a lot. (unless it's tacos, but those are still really cheap and worth it because they taste so good.) As far to my knowledge, this is the best, most authentic Mexican food you're gonna get around here.
That all being said, it's not without its flaws. First off, the selection on drinks is limited and expensive! I don't know how they feel about bringing your own drinks in, but I'd consider that before making your way there. Or just order to go. Second is the actual surrounding area. I mean it when I say it feels kinda sketchy and rundown around the place. The inside isn't so bad, but the outside is a different story. I don't mean the strip it's connected to, I know they can't really do anything about that, but I mean the signs and windows and stuff.
I know this last flaw is a deal breaker for a lot of folks. This place does NOT give you free and unlimited chips and salsa. As a matter of fact, this is one of the items they just don't do very well. But if you can look past this, you're in for some good food. I'd still very highly recommend this place.
On just the food and prices alone I'd rate a full 5 stars, but since I'm talking about the overall quality of the place, I have to give it 4-stars for those flaws mentioned above.
If I were to recommend a specific item (other than the tacos,) I'd say the taco bowl is really good, comes with guacamole which to me is a big plus, and you get a lot. Though be weary, it can be...
ย ย ย Read moreBeware! This place has great food. I was a regular customer for about 2 years, have no complaints and told lots of people about El Don. However, the last time I ate here, they added a $5 tip to my debit card without my knowledge! I never add a tip here, always put some cash in the tip jar. I remembered the amount because I was bragging to my companion about the price for the amount of food we had. When I was glancing at my bank account a few days later I noticed it was $5 more! I then checked my receipt and saw that they had not given me my debit card receipt, only their cash register receipt. It gets worse. When I called and asked to speak to the owner, the person who took the call was also the person whose name was on the receipt! She said the owner wasn't there and she would ask him/her to call me (note Spanish language is not an issue). About a week later the same person called back with a lame excuse about getting the receipts mixed up, etc.( I had already asked my bank to remove the tip). They said I could come back and they would give me the money or $5 in food. Needless to say I haven't been back which is hard because I really love their food and miss it. But I just can't support a restaurant that is doing this to their customers. It's likely the owner is not aware of the scam and his employees have just been skimming small amounts for years. If they hadn't added $5 on a $14 receipt I probably wouldn't...
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