Woodstock Antiques Mall — Local services in Woodstock

I am extremely disappointed with my experience with Woodstock Antiques Mall, specifically regarding their auction division, Woodstock Auction. I urge all potential bidders and buyers to exercise extreme caution when dealing with them.

I bid on and won what was advertised as an original Qing dynasty painting with a significant provenance. However, upon receiving the item, it was immediately clear that it was a low-quality print, not even a painting as advertised, since a real ink-on-paper painting has bleed through on the back.

Despite numerous attempts to resolve this issue directly with Steve Ross from this merchant, including multiple requests for legitimate provenance documentation, I received only an internally created “Certificate of Sale” with no independent verification. Further investigation confirmed that the claims about the item's provenance were false.

When I filed a chargeback, the auction house offered a conditional refund but refused to cover return shipping costs. They cited "sold as is" to evade responsibilities the entire time. This policy does not absolve them from providing truthful information and fulfilling their advertised claims.

Their unethical and potentially illegal practices, along with the frustration and financial loss they have caused, are simply not worth the risk. I have filed a complaint with the Georgia Attorney General’s office to investigate their deceptive practices.

Potential buyers should be extremely cautious when dealing with Woodstock Antiques Mall and their auction services. Their misrepresentation and lack of transparency pose a significant risk to consumers. Research thoroughly before considering any...

Unfortunately, I have to write this terrible review about this place. Before, coming there was nice, beautiful place. Its like a museum to me. Today, I was with my friends. One of my friends has multiple sclerosis (MS). He is blind. Can't see anything without moving in closer to examine something. We were approached by a lady (in a black shirt) the first time asking "is everything alright?" I replied with: Yes, we are doing fine. We are looking for a necklace for his girlfriend; Valentine's Day is in 4 days! I was giving him a closer look at a necklace! She replied with nothing, gave us a nasty look, then walked away. Not even 3 minutes later, she came up to my OTHER friend and I, and said this " I am afraid that you guys are going to have to leave. Your friend seems to be impaired, and we can't be responsible for that." She thought he was DRUNK. She didn't even go up to my friend who HAS MS and ask him if he was okay. We told her that he has MS and can't see. He is BLIND. Did not EVEN APOLOGIZE. Absolutely disrespectful. Will not...

Was at this store today with my friends and one friend was looking for a necklace for a valentines day gift. Said friend also has multiple sclerosis and it has taken his vision mostly so we were there to help him look. While there said friend went to ask for assistance in finding a good necklace. The employee had brought another employee ( a women in a black shirt and blondish hair) in to help and after about 2 minutes she gave them a nasty look and walked away not helping them. She later came up to me personally and my other friend and said we needed to leave because our friend is impaired and she didn't want to be responsible. When i told her that said friend has multiple sclerosis and is mostly blind she was taken back and didn't know what to say telling us now we didn't have to leave. Also at the store said friend with ms didn't bump into a thing nor break or drop and or damage a single thing but, i guess cause hes younger it means hes impaired and not that he has...