Acoustic Java Roastery & Tasting Room — Restaurant in Worcester

If you’re a coffee lover, this is the place for you in Worcester! As someone, who was “spoiled for choice” during 14 years in Europe, I was delighted to discover Acoustic Java not far from Holy Cross College. During my first visit, I asked the barista so many questions about their coffees that he called over the manager, who gave me a full rundown of their many roasts and recommended that I try brewing their Barrel Aged Sumatra in my Moka pot. That coffee has become my all-time favorite and I’ve given as it a gift to many of my relatives. My mother volunteers at the Worcester Public Library, which sells Acoustic Java’s Booklover’s Blend, which I also recommend trying. The large, bright, and high-ceilinged backroom in the former manufacturing space is a nice spot to enjoy a book or peck away at your keyboard, especially on a sunny day. I noticed that a lot of reviewers talk about the food, the prices, and the service. I’ve never had a problem with any of those things. To mix metaphors, in a sea of Dunkin Donuts and Starbucks, I’ve found my oasis in...

I visited Acoustic Java on a Monday afternoon which may explain my terrible experience there. It was completely empty when I came and started to look at their extensive menu and atmosphere. A few regulars came in and while I waited in line…and waited because chitchatting with regulars seemed like a priority. Then I asked some standard questions for which I got some vague passive aggressive answers and when I asked about what’s in a sandwich the barista just pulled out a menu and turned around to chat with regulars. No explanation, no recommendations, no small talk, less than subpar customer service. Then another barista proceeded to take an order from a person behind me in line at which point I just felt like a burden and left. The book selection was one you’d find at second hand stores, the art seemed overpriced, and the tea was hidden in a corner where they tried to sell you more overpriced things like shirts and bags. The chairs are all hard top so you won’t be comfortable here. But the music was...

This place keeps going downhill. I used to come all the time, the prices were cheap, the coffee was good, and so was the food. Loved Elliot who used to work there and ring us up and talk to us. She left, they replaced cashiers with a self serve kiosk, they removed the hot food, they made the sizes smaller and also upped the prices 50% overnight. I was told this was to be inline with Starbucks. The self serve kiosk is the straw that broke the camels back. The people who work there can’t even be bothered to ring you up. I’ll go down the road to the ironically named New Traditions where the prices are lower, and they still have cashiers. If I wanted an inhuman expensive experience I would go to Starbucks. The kicker is when they stopped selling food they were getting less money from me even if they raised the drink prices. Any reviews from more than a month ago are pretty much...