First, I ordered my food off of Grub Hub and received my within 20 min. I should have been suspicious then... I ordered combination rice, chicken wings, beef & broccoli, shrimp toast, egg rolls, and pot stickers. My combination rice had 3 jumbo shrimp in it that was all. My chicken wings, shrimp toast, and egg rolls was fried so hard. It was as if the food had been fried and then refried again. I called the restaurant and spoke to a man that insisted that he cooked at the food and it was fresh. He then started that I had to dump all the rice out and then look for the shrimp because they was all in the middle and bottom. I explained to him that already poured out 2 servers and still nothing. He then said he would be on his way to my house. Within 5 minutes he was here. I showed him the food and he said well you got it in 20 minutes not 45 like it said. I then told him I would rather wait to 45 minutes for quality food then to 20 minutes for something he recooked and was not fresh. Then look at the combination rice and told me that it was all at the bottom and to pour it out and eat it from the middle. He got mad when I told him that was unacceptable, and left. I am so disappointed with my food as well as service and will never...
Read moreReview Update: FOOD NOT WORTH YOUR MONEY. I dropped this review to a 2 from a 5 and its because I'm being nice. This used to be my favorite place to go and order in with my family. THEY HAVE BECOME SO INCREDIBLY CHEAP!!! This is something I have been consistently seeing over the past year, but today I placed a $90 order and barely received adequate food. If you have any roe, tobiko, or masango on your maki rolls they put two eggs on each piece. Charged me extra for tapioca and then put 5 balls in. Asked for a small side of shrimp, they charged me 5 dollars for 8 pieces of shrimp that didnt even fill half the small side container. and didnt give me two of the boxes of rice that came with my order. I put up with it a few times trying to be understanding, it appears to be family owned. However it just gets worse and worse. I found a new favorite place and will be ordering there from now on and placing a charge back on this scarce order of food. New place is cheaper and actually gives you what they tell you, you are paying for. Lessoned learned,...
Read moreWell...I went to Chen's because I happened to see it the one day when i was doing business in the Plaza across the street...I am a funny person about Chinese takeaway...before i can actually order off the full menu...I must first try out their egg rolls...if they pass my test...then my next visit is to start trying different items on the menu... The egg rolls were nice and crispy ...and the filling was kind of shredded so it blended really nice together....very tasty... The atmosphere was very cute...some nice plants and statues...and the woman who was waiting on us...was very friendly...and she was also involved in the making up of orders being filled...anyways...it was a very nice experience...very clean...and even had a teeny seatng counter too ....and I took a menu home to checkout for r next visit there...the menu looks spectacular....and we cannot wait to go back and give it a try...hope all of u also have a great experience there...
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