Waldo Cooneys Pizza — Restaurant in Worth Township

After I got off work, I called ahead to place my order for a veggie pizza because a week ago I ordered a veggie pizza and it was ok and somewhat close to home. So I saved my cheat day for the same day this week because I was satisfied with my order previously. After my husband knew I ordered he also placed an order for a separate pizza. I get home, get comfy and begin eating my food to find that it was not what I ordered. It was a supreme pizza, which has pork on it. I can not eat pork because it makes me sick. I call to let them know that my order was incorrect and they told me to bring the pizza back and they would make me a new one. They didn't offer anything extra for my trouble of getting it wrong and CThaving to come back which, as a fellow worker in the food service industry, is a terrible way to treat your customers. I get there and I tell the manager that I was clear about my order and couldn't not understand how they could confuse a veggie pizza with a supreme pizza, as they don't even sound the same when spoken verbally and that if I get sick, it could pose a bigger problem. It also posed a more major concern because I am also pregnant. His cold and rude response was a shoulder shrug and the mention that they have insurance. I will never order from this place again because of the lack of consideration for me as a customer. Please be warned that this place has terrible customer service and if they make the mistake of getting your order wrong, they don't even really care. My advice would be to take your hard earned money somewhere else. I know it's what I'll be doing...

I have been coming here since I was maybe 10/11. I am 22 now and haven’t been there in 2 years. I also now wear the hijab. The same grumpy Mexican man has always worked here. I started coming here again for a quick bite before work. This man is so rude every single time and has the same smug grin. Constantly shutting the window in my face while I’m literally telling him thanks so much and then having a constant attitude during the whole interaction. I’ve come to the conclusion that this man is either Islamophobic or racist to Arabs. I’m fairly light complected and never received this type of treatment from him before when I wasn’t wearing the hijab. A part of owning a business is customer service, which this man lacks EXPONENTIALLY. I’ve never done anything to him and I can’t give him the excuse that he just COINCIDENTALLY has a bad day every time I go. Honestly so...

My first time ever ordering from this location as I don't live in the area I normally buy from the ones in chicago which were great!! I ordered pizza for my mom that is currently in a nursing home and can barely breathe and is on oxygen and the one thing she asked for is a pizza and i communicated with the delivery guy to deliver to her nursing home location front desk the guy ended up just giving my moms order to some random guy who was not associated with the facility literally on the street and my mom never got the pizza called for a refund the guy was so rude and nasty to me and my mother all because he gave our order to a random guy told us they will give the refund and said we cannot order ever again and that they will block us which seems totally unfair as I been kind the whole step away so disappointing will stick to what I know the chicago...