Zachary's Grill — Restaurant in Worth Township

Abysmal, please bring me Pepto Bismo!!

I recently went to Zachary's Grill with a dear friend, who highly recommended it. As a seasoned traveler, I'm always on the lookout for new culinary experiences and Zachary's Grill's online menu had me excited to try the Mediterranean Shrimp and Linguini. Their website promised a fine dining experience helmed by an experienced restaurateur, with a personable and knowledgeable staff. And with Executive Chef Jody Dollear in charge of the delicious food, my expectations were high!

However, when we arrived, the hostess's lack of enthusiasm was a bit off-putting and our request for an ideal table was ignored. Despite this, we were greeted by a friendly server who took our orders. While I eagerly awaited my Mediterranean Shrimp and Linguini, my friend's food arrived first. Unfortunately, when my dish finally arrived, it was undercooked and lacked in flavor. The shrimp were overcooked, the pasta lacked oil or sauce, and the tomatoes were overcooked. It was a big letdown.

When I voiced my disappointment to the manager, she offered a complimentary dessert, which felt dismissive of my experience. I was hoping for a more respectful response, given the passion Zachary's Grill's website expressed for delivering delightful, unforgettable cuisine. But the manager didn't seem aware of this, nor did she seem interested in finding a solution that would satisfy me. When I asked to speak with the owner, the manager initially said he was not there, but later came back and said she couldn't reach him. By then, I was too disappointed to try to salvage the experience.

Overall, I hope my feedback helps Zachary's Grill improve. I believe that retraining the front-of-house staff to work more closely with the kitchen would create a true ultimate...

I would not recommend this restaurant for an event at all. We were promised “anything you like, we will make it work.” We had assurances that everything would be taken care of the way we wanted. Needless to say, we’ve never been so disappointed in a venue as we were with Zachary’s. Almost everything we asked for did NOT come to fruition. Tables were not set up as requested, and staff was belligerent about moving them until we started moving them ourselves. Menus that were promised were not available. Wine bottles were not replaced. Children were not presented with the kids meal options, so we paid full price. Coffee was requested early, but was not served until our time was almost up. We had 3 cakes to serve for dessert and cake boxes for guests to take the rest home. Not only did it take forever to get the cake cut, but they never brought the rest out so we could package to go boxes. So we went home with $300 worth of leftover cake and 60 empty containers. The staff started turning over the tables to prepare for restaurant service way before the scheduled time, so strangers were coming into the party and tables were being moved while the event was still going on. They charged us more per plate than they had promised. The bar made out well, but staff was not available to take care of our guests as we had expected. The event coordinator came out occasionally, but did not address our concerns. We were as patient as we could be, but the issues here ruined the party for those of us who planned it. The food was fine. An email was sent to the owner and a phone call was made, but we have had no response. Since gratuity was automatically charged,...

Good food, not very welcoming. I called at 3:02pm and made a 7pm reservation. When I got there, the 12yr old hostess wasn't able to locate the reservation. There was basically no one in there. I said it looks like I really didn't need a reservation as the girl continued to look. Its called thinking on your feet considering there were plenty of open tables. How about "Ah, I have it right here, lets get you seated Sir." Instead she rolled her eyes as she walked us to our seat. The hostess then made us an inside joke with the bus boys. Whatever. Get to the table, no drink menu, no silverware. I got up to get a rolled napkin with silverware from another table. Dirty knife, so I used a fork for the butter. Now to the waitress, she tried, but I'm not sure she knew how lousy the experience already was. I had to ask for coffee and desert. Nothing was offered. The hostess kept giving snotty looks at me the entire meal. The saving grace was the food. It was cooked well and very good. I tipped the waitress 50 percent as maybe an incentive to maybe provide better service. I never saw the waitress again and not even a thank you for the tip. It was my mothers birthday, she is dying from cancer. So it was important to me. Not a great experience, except for the food. I...