2 days in a row I tried to call and place an order around 5:30 pm. This "WAS" our go to pizza place. After sitting on hold for 20 minutes each time on my way home from work, no one ever answered the phone call to take my order. I tried calling today and got no answer. So I stopped by and asked if something was wrong with their phones. I was nice about it. The girl walks up to the counter saying she had a lot of boxes. Which really had nothing to do with answering a phone call. There were 5 people working and 1 out of the 5 was leaning against the wall with their hands in their pockets. I did not raise my voice when trying to explain my situation about not getting an answer. The lady just stands there staring at me with a "don't care" look on her face. So I left and called to speak to manager. He stated that they don't have a "phone person" so I'm guessing all 5 of the team members were too busy to take an order. Needless to say. I WILL NOT GO BACK. Woman at counter was very rude and had poor customer...
Read moreThis Place is horrible.We've Ordered Delivery From here several times and even though We live less than 5 Minutes away the pizza is always stone cold when it arrives.
This time we Figured we'd just go pick it up to make sure it hot.We ordered and waited about 20 minutes (more than enough time for papa john's to make a pizza at every other location I've ever used) and than I drove over to get it.I Walked inside and after waiting around for one of the employees to finally pay attention the guy behind the counter hang up the phone and in a rather surly way asked what i wanted. i told him i was picking up an order and he just said "yeah that's not ready yet".The guy in front of me also has been waiting for even half an hour and despite behind polite just got snapped at by one of the other employees. I love papa johns pizza but this place is so horrible.I will never ever patronize it again.If you really must have papa john's i'd suggest making the drive to...
Read moreOrdered pizzas online got called 10 minutes later that the delivery driver was sent home we let him know that that was an inconvenience and that will probably never be ordering from them again and wanted to make sure our $63 was refunded and hung up
The manager decides to call back and start cussing my wife asking if it was effing appropriate what she did by hanging up, then said F you lady he don’t care and wished us the worst Christmas ever posted. This on social media was absolutely amazed at the number of friends and family, that this manager, too, has cussed, the franchisee/corporate whoever owns this really needs to look an examine. The gentleman stated all phone calls were recorded. I hope the...
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