Frank's Trattoria Pizzeria — Restaurant in York

What is goin on with this place? I was always told don't judge a book by its cover, well.. with this place, you shld. Their food is as bad as the floor you see when entering. If they can't take care in the appearance of the shop that makes the food. Makes ya think about the care that goes into the food they make. If that makes any sense. I ate there a cpl weeks ago. I got 2 chzburger combo meals an chicken tenders for my girls...yeah... well that will never happen again. My hubby got sick, neither of my kids finished a single tender, which was too hard to eat or the taste of freezer burn was to prominent even the drink it came with cldnt wash it away. That's just the food. The women inside, was painting her nails. Yes..painting her nails. Why wld you want to smell that, walking into a pizza shop. Plus she was a delivery driver. An older, cocky, maybe itlaian, looking lady. That's a major red flag there. However, the guy cooking. I'm assuming the owner, fantastic. He was running around all over the place. Answering phones, taking orders an was the only 1 cooking all the food while she sat there...painting her nails. I asked for an extra soda and she turns to him and says, I can't really hear her but I'm in the middle of this, can u get that for her. SERIOUSLY?!?!. Wow. An im assuming his wife then showed up, cause all she did was complain about the guy cooking, to the women who was painting her nails. Which then they made their relationship issues pretty evident by their snare remarks, well her feelings towards him anyway. He just kept on working. Like it didn't even bother him. He had a job to do and was doing it with or without her. I'm sorry this is so long. But I had to let each of you hear exactly what my family and I experienced during our 24 minute wait there. I yiyi. I don't know how yall are still in buisness but cudos to yall. Well yeah I do, cause that guy behind the counter, does it all, does it well and shld be...

This place is below awful. The only thing that passes as good there is the wings, which I will admit are good, but everything else is just sloppy and unappealing. They take way to long for even the simplest of orders. I once ran a test where I ordered a cheeseburger and fries from them. So, when I placed my order, I went into my kitchen, made fries from scratch and a hamburger, and gave it 10 minutes to cool. All of that was ready and i still had to wait 1/2 hour before they arrived. It is truly baffling how incompetent these people are when it comes to the simplest of request. Typically, a restaurant would treat there customer with respect, give the correct amount of change, and have their orders correct. With them, it is always the customer is always wrong, we will never break a 10, and we can never get an order right. I once had a delivery girl who had change, but could not do the math of "I gave you $10, the meal cost $8.50, how much change do I get back?" And gave me back $0.75. Worst pizza place in the state. If I could give negative stars I would. Do not order here, or you will be shockingly...

We live just over 2 blocks from here. We've waited as long as 90 minutes for an order that was supposed to take "15-20 minutes".

NEVER, NEVER...NEVER pay them with a credit card unless you're okay with them charging you more than you signed for! This has happened more than once. No more! I'm all about supporting local businesses but what they do is criminal. Ok, it's not an extra $20 but it's enough to irritate the crap outa' me!

Sometimes the food is good, sometimes it's outright greasy. Pay cash and pick it up yourself (better to walk or park at Turkey Hill - they park their delivery cars well into the yellow part of the curbs) if you're desperate. Soda is always Wal-Mart generic brands.

You're 1,000 times better off getting Jim & Nena's or Lattuca's or Genova's or Roburrito's, if you want a non-chain restaurant! Rarely do we have any...