Ridiculously poor wine tasting.
Three of us paid 150k each to try three wines. We were led through an empty and grandiose restaurant to the facade of a wine cellar, where we could choose which wines to try from large barrels. We tried two each and every wine was absolutely awful. I'm not being picky - the wines were genuinely undrinkable.
We complained and the member of staff had little to no idea about the wine, and communication was extremely difficult. We were eventually able to speak to the manager, who was completely unapologetic and rude. After about 15 minutes of back and forth we eventually received a refund of 150k total (we paid 450k initially).
I do not leave bad reviews, you can check my Google account, but this place is beyond a joke and I doubt it's even a winery. Given the security guard on the door, the staff that have no idea about wine, the wine itself not being wine, and the ridiculously over the top decadent interior - I'll leave it up to you to decide what this place might be.
Avoid,...
Read moreBad customer service. The person taking us around for the tour was extremely rude and unwelcoming. We paid 70k per pax for the tour and a free drink. However, they hardly showed us around or explained anything. They just brought us to the underground cellar to try one glass of wine each before chasing us away. The person showing us around for the tour is the one with a bad attitude. The rest of the staff including the security guard at the entrance were pretty nice. We tried the Shiraz and the Rose which has a very rubbery smell and also tasted a little weird. Would probably not recommend the place unless you're just buying...
Read moreTotally disaster!
This restaurant is totally unskilled, irrespect and cheater.
We picked the restaurant for our group with hope to have a nice dinner while enjoy the wine as its name shows. It ends up disaster with a staff who have no idea how to take order, even ignore when we ask to confirm the order and of course. When they brought the dished it is totally not what it wrote in the menu. The owner lady also refuse to show up. We so angry that we accept to pay without touching the food and leave for...
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