Pizza 4P's Vincom Grand Park — Restaurant in Ho Chi Minh City

Great pizza, shocking hygiene practices

Given 5 Star because it has been 2 years of our last complaint and still management did not change anything, just the show off practice. So hats off for not caring about quality and services.

After a disappointing experience with Pizza 4P's in District 1 two years ago, we hesitantly returned to the Vincom Grand Park location out of necessity. To our surprise, the food was fantastic - everyone enjoyed their pizzas and drinks. But then came the shocking climax: as we were leaving, we witnessed a disturbing scene in the open kitchen.

None of the cooks or helpers were wearing gloves! They were touching their clothes, fixing their hair, and then proceeding to handle pizza ingredients without washing their hands. This is simply unacceptable, especially for a well-known brand like Pizza 4P's. I would not even call it a BRAND, as they do not even know basic food hygiene.

It's disheartening to see such a blatant disregard for basic hygiene, especially in the food industry. While the food might be delicious, this experience has left a lasting negative impression. We hope Pizza 4P's addresses this issue seriously and implements proper hygiene protocols to ensure the safety and well-being of...

Edit: Just after posting this, the manager did apologize and gave us dessert and some cheese as an apology. Very appreciative of that and want to say the waiter was great. They didnt need to give us anything at all, so felt i I should update.

Original Review: Food is good but service and policy lacking.

1. 25+ open tables asking for a reservation or to wait is a little strange. Just seat people
2. asking for name and number just to be seated… people may not want to share this just to eat here.
3. charging extra for bringing in “food” from other places. Probably 30% or mote people carry their coffee they haven’t finished or bottle of water they had from earlier. I get bot wanting McDonalds brought in but telling us to throw away coffee or water thats a bit far. Its IN a SHOPPING MALL! What do you expect?

You want people to really like going here, but understanding and kind and not have so many rules that just put a stop to people enjoying their day together and start complaining or annoyed by...

There is lot of selection on their menu and of course, pizza is their speciality. Although good and delectable, the pizza sizes are too small and the inside-crust layer (ingredients are placed onto) is too thin for my liking. The outside crust gives you the illusion that it has a thick crust, but as you get past that section, it's extremely too thin and floppy.

However, the pizzas are a bit larger than a Personal-Pizza, therefore the price may be legit.

They should offer 2 types of crusts though: thin and thicker please.

Despite these inadequacies, I still loved the Eggplant Pizza I ordered. Topped with purple-green eggplant, over some tomato sauce(?) and herbs throughout. Along with a cold Saporo draft that was refreshing as well!

Not only that, the Tiramusu desert that Dao my singer suggested also. Dao was good;...