Panarottis Wood Fired Pinnacle Mall — Restaurant in Lusaka Province

The pizza was fresh and my daughter really enjoyed it as well as their play area. The service however is horrendous! I sat waiting for atleast 15minutes before going to find someone to provide us with the menue, the lady taking the order was obviously preoccupied/ overwhelmed because she forgot one dish i ordered. Regardless, i came back the next day with my nephews and daughter, primarily because my daughter had enjoyed it so much. Again, we walked in, sat down, no help ! The kids literally played for atleast 15 minutes and no one came to serve us, Again i went to a gentle man by the bar area to request a menue, sat for another 10 to 15 minutes and no service. We then just walked out, no one even tried to signal at us to ask if we were fine. I know in Zambia, we are notorious for poor service, but this is...

They have very good pizzas and good service, although the stuff like steak, ribs, etc; they aren't good. I tried the steak and it was horrific, it was overcooked, oily, and barley had any barbecue sauce on it, it was clearly just shoved on last minute. The chips are nice, the salads could be better, the chicken wings are very nice, but overall everything could be better; way better. It has an alright atmosphere but could also be alot better. I hope this place can upgrade the food a bit, especially the steak, ribs, even the chicken, for some of it is...

We ordered a Hawaiian with extra pineapple. The pizza had 8 pieces of pineapple. How much pineapple can a pizza possible have if you don't ask for extra pineapple? The previous time we received the pizza under cooked. The cheese hadn't melted. Pay attention to the detail, there is a lot of competition around which makes...