Went to Roccos to hang out with my girls. The food itself was okay, no complaints there as it were. But the service! We had to remind our waiter to bring cutlery and sauces and serviettes, of which normal serving routine is that this is supposed to come before the food. But all that was forgivable as it seemed he was still under training and you could see that he was really trying his best. But our biggest problem was with the cashier. Unfortunately, we wanted to split the bills and all had large denominations of money. Change was a challenge. This is totally common and understandable. But the cashier was plain rude to us. We were all trying to cooperate considering other means of payment but you could hear from the tone of her voice that she was just plain irritated. This was highly disappointing...
Read moreRocoMamas Highlands Park has a great atmosphere—vibrant, casual, and perfect for hanging out with friends or family. The food was delicious as always, and we received excellent service from our waiter, nicknamed Ghost, who was friendly, attentive, and made the experience even better.
One area for improvement would be the adoption of more modern conveniences, particularly technology. WiFi should be readily available for patrons without having to request a password. In this digital age, easy internet access is a basic expectation and would definitely enhance the overall customer experience.
Still, a solid spot with good vibes, tasty food, and great service. Will...
Read moreI recently had the pleasure of dining at RocoMamas Highlands Park, and I must say, it was an amazing experience! The food was delicious, and the atmosphere was vibrant and casual, perfect for hanging out with friends or family.
What truly made our experience stand out was the exceptional service provided by our waiter, Babyface. He was warm, welcoming, and attentive, making sure we had everything we needed throughout our meal. His friendly demeanor and excellent service skills are definitely worth mentioning.
If you're looking for a great spot to grab a meal with good food and excellent service, I highly recommend RocoMamas Highlands Park. We'll...
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