Unfortunately the Therme was quite disappointing. It already started at the entry.. the staff was very rude and it seemed like they were just annoyed by our presence. The changing rooms were old and basic. At least we didn’t have to pay for our locker. To enter the Therme you had to shower in a big room without single showers, where some of them and also the taps at the restrooms didn’t work. To walk upstairs wet after showering and the strange smell in the hallways (which was not due to...

HORRIBLE TREATMENT. Had a problem opening our locker on the way out. Staff spent well over 10 minutes + finding a key card. Upon telling the cashier about the problem, she confirmed it with the staff but said she only spent 5 minutes. I said I would not pay 30,00 for extra time, because staff indeed spent much longer. The threatened to call police,! I said..OK...CALL THEM! ( This seemed to confuse them)

Two more managers then joined the dispute, I simply said FINE I'd pay now that my...

When we arrived it was quite crowded and had to wait for a bit to buy the tickets on the spot. The instructions from the ticket office were clear and managed only in English. There were some small lockers for valuables(free) and then when you enter, there are some bigger ones (also free) that you can access with your entrance bracelet. Moreover, all the inside payments are done through this bracelet and you pay in the end, thus you do not have to worry about carrying cards or cash with you...