Aqua Park Zakopane
Aqua Park Zakopane things to do, attractions, restaurants, events info and trip planning
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We thoroughly enjoyed the first trip here and 2 hours of our second visit. (Our son loves it so much we had to return.) The facilities are organized, clean, and well maintained. Unfortunately, in the last half hour, we had a bad experience which would stop me from going back again. A lifeguard yelled at my son for a very minor rule violation which did not affect any children as no one else was near. Then the lifeguard pointed at me down near the bottom of the slide to come up the stairs and then yelled at me about the same thing. My son was sobbing after this interaction. We don’t speak Polish and a kind word or gesture would have been enough. When I complained to the manager, I had to listen to him again telling me about the minor rule violation, which I already understood. However, no one was in danger and it had to do with the automatic green/red light timer which tells kids when to slide. My son waited through the green light cycle and just as he started to slide, the light automatically turned red. There were no children in front or behind him. To me this small problem doesn’t warrant yelling and making a child cry. The lifeguards need to be taught how to talk to children. Most lifeguards were calm and courteous but unfortunately this one bad experience ruined this place for our family.
Karen S
100
Went hear for the whole day arrived first thing,paid extra for the spa was only told it opened at 12 waited for the opening time to be greeted by a rather rude young female member of staff and told snottyly where’s your towel? (That no1 told us to take with us) and she pointed saying 7zlt we agreed to pay then she said it’s naked and to get naked right there in front of her right where children where walking surely a changing room would be more appropriate I walked out I think you should be told what’s expected or given an option not spoken down too and goorped at by a young female member of staff,the lifeguard on duty looked like he fell asleep at least twice during our visit our bills where wrong (swipe the band and pay after) My brother in law was charged for 4 pizzas and he had 1 I was charged for 2 burgers and had 1 check your bill before paying Recap Spoken down too Told to get naked round children and female staff Charged for towels Charged for parking Over charged for items we never had 👍
Sean Ayres
10
It’s a popular place for tourists and usually quite packed. But I’d say that it’s hard to breathe inside because of the chlorine in the water and humidity combined. The outside pool isn’t very big. The choice of food/drinks outside is very limited, but there is also a place inside, maybe the menu is different there. There is a large parking lot available in front of the termy, but it’s rather complicated to leave. We told twice that we have a car at the parking lot, the ladies said- you pay at the parking when you leave. When we were trying to leave, it showed unknown ticket. I had to go back again and again tell about the car again and pay. It’s 1 zloty if you are a client of the termy. Note that if you are not, you’ll pay 100zloty per hour…
Anya Nura
00
We visited during our vacation when it started to rain. When we arrived, around 2pm, it was not as crowded as when we left after 2.5 hours. We were out and in, tried the slides, and I swam in the 25m pool, where I would criticise the lifeguards for letting children play in the swimming lanes and we, who wanted to swim, didn't get much of a chance. But maybe it's not a swimming pool :-) (That was an attempt at a joke). We got to all the places this water park has to offer, the temperature was great. A little different locker and changing room system, but ok.
M. H.
00
Super clean and modern, much quieter and hence more enjoyable than other thermal baths in the area. Very polite and helpful staff. A very extensive adult-only sauna area. The Happy Hour promotion is a steal for 5-hour access to all facilities at 59 zloty. The thermal water is on the lighter side but still enjoyable. The cafe, unfortunately, doesn’t seem to be open so eat before or, even better, after your visit. The pricing system, however, is rather confusing and a drinking water fountain would come in really handy too.
Floyd Cooper
20
The complex is nice with warm water. It is great program for winter days. They are open until quite late. Strange thing that people leave their shoes just by the cashier desks. The pools are good but after a couple of hours you can get bored (3 main pools indoor and 4 slides, with numerous jacuzzis which is always full of people. The sauna area is an extra (1 Zloty per minute for two people). It is good tho with multiple options. All in all good place worth a visit.
Dan B.
10
Nearby Attractions Of Aqua Park Zakopane
Krupówki
Muzeum Oscypka
Wystawa Figur Woskowych EXPO Krupówki
Parafia Tatrzańska Świętego Krzyża
Park Miliona Świateł - Zakopane
Kamiland
Kompleks Antałówka Termy & Med
Antałówka. Ski lift
Hawrań Travel
Mostek na Krupówkach

Krupówki
4.3
(2K)
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Muzeum Oscypka
4.9
(1.6K)
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Wystawa Figur Woskowych EXPO Krupówki
3.9
(1K)
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Parafia Tatrzańska Świętego Krzyża
4.8
(573)
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Nearby Restaurants Of Aqua Park Zakopane
Karczma Zapiecek
Regionalny Bar Mleczny S.C.
Góralska Tradycja
Restauracja Marilor

Karczma Zapiecek
4.5
(4.9K)
Click for details

Regionalny Bar Mleczny S.C.
4.5
(4.5K)
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Góralska Tradycja
4.5
(1.3K)
$$$
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Restauracja Marilor
4.7
(232)
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Basic Info
Address
Jagiellońska 31, 34-500 Zakopane, Poland
Map
Phone
+48 18 200 11 22
Call
Website
termy-zakopianskie.pl
Visit
Reviews
Overview
4.3
(7.5K reviews)
Ratings & Description
entertainment
adventure
relaxation
family friendly
accessibility
attractions: Krupówki, Muzeum Oscypka, Wystawa Figur Woskowych EXPO Krupówki, Parafia Tatrzańska Świętego Krzyża, Park Miliona Świateł - Zakopane, Kamiland, Kompleks Antałówka Termy & Med, Antałówka. Ski lift, Hawrań Travel, Mostek na Krupówkach, restaurants: Karczma Zapiecek, Regionalny Bar Mleczny S.C., Góralska Tradycja, Restauracja Marilor

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