Planetario Galileo Galilei — Attraction in Autonomous City of Buenos Aires

Our experience was not good and it is a shame because we truly think people needs to be trained in good customer service. If that's your job and that's what you choose to work at. We arrived with my mom, husband and my daughter of 21 months. At the door entrance was a perfect timing for the lady to tell us that it won't be suitable for young kids (I wasn't looking to teach her astronomy just by visuals and new surroundings she is happy) or a buggy. We were given numbers as the main attraction was closed so was free but you needed to queue for numbers. Which my husband did for 40min. That was also perfect time to tell us was not good for us and we could have given the numbers away. The guide was in Spanish mainly and mandatory which also another perfect time to tell us not suitable. We were finding out this as we were going, we waited for the first 2 information points but after we thought ok now we can look for ourselves like we were told. Unfortunately upon entrance we saw there was no lift which is ok is fine my husband can fold the buggy no problem. But when I needed to put my daughter down while the guide was talking I had a lady coming to me that we needed to stay within the group. We were not staying far from them. We were not disturbing anyone with main reason I took her back so they can all enjoy. But the way this lady got closer to us was not nice. She did realise fast that her approach was not good but as soon as I was walking to the group I can see her mocking us with another coworker at the window. Or either they hate their jobs or are not parents. But no need to be rude at any circumstances. There are no signs of anything as no buggies, no suitable for specific ages, guide mandatory etc. We went up the stairs and I was showing my daughter a frame on the wall that clearly she won't break but also no sign no touch. If you are going to say don't do this don't do that put signs and we will respect that. My daughter was fascinated by the colour on the frame so she touched it to feel it because that is what babies do. But if she can't touch it that is fine and apologies for that but again no sign. You can touch a meteorite at the entrance but not that frame. The lady at this point from downstairs was already following us all the time. Making us feel completely unwanted uncomfortable. The way she came to us like we were stupid also completely uncalled for. At that point I got so mad that I left . People needs to be trained to give a full accurate information at the door for anyone coming not giving for granted they should know. Because you are the working there not us. To us if you can't deal with customers and public it is not what you...

Very cool architecture outside and stunning visuals inside. The planetarium seems a very popular attraction in Buenos Aires. We went on a weekday afternoon, and the queues were insane. You have to book online in advance because you won't get in if you rock up there hoping to pay at the door. The online ticket was only around $2, so it's great value for what you get. You can roam around looking at all the instruments and information, but the show is the highlight. You lie back on your tilted seat, looking upwards at the domed ceiling that turns into a 3D map of the sky in the Southern Hemisphere. They play a 30 minute documentary called 'The birth of planet Earth' which you are totally immersed in, and you feel like you are floating through the galaxy. This is totally all in Spanish and there are no English ones on the schedule, so that's the only reason why it loses 1 star. Luckily for me I had the best interpreter beside me, so I got a lot out of this. You can watch it online yourself later. This planetarium was a thoroughly enjoyable experience. It is also located in a beautiful park with lakes and colourful birds everywhere, which is another bonus. Just a short walk from...

I normally only review restaurants and sometimes a cafe. But i need to make this review aso other turists dont make my mistake. I have not been in side but what i can read it is a good experience, i did have some bad luck with the timing to the show. But then i did remember it is dark now even if it is closed let me still walk there to see its light at night (on google you see its light like a sun, very beautiful picture). But in real life the light show when the sun first go down. A local there told me the light is first at 9 or 10 pm, so several hours after the sun goes down since it is late may. So all that walk was for nothing. Then next day i did visit Tigre, and at my home back i saw it was 9 pm, so i did not take the bus home from the train station but walked 1 h to this place. When i arrived i only saw some green lights not all the displays was turned on like the sun picture. And there was just banners of their adds and not same color as the top. I took a picture of it. So again i wasted my time and walked to time it. It really feel like Internet vs reality lol. So if you think you can see the sun picture in real life, not...