Bermuda Main IslandCoco Reef Resort Bermuda

Coco Reef Resort Bermuda

3 Stonington Cir, PG 04, Bermuda

4.0(189)

Info

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Phone

+1 441-236-5416

Website

cocoreefbermuda.com

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Posts

Olivia GilmoreOlivia Gilmore

This review is for those considering a day pass... I booked a day pass for $110 with high hopes, but was sadly disappointed. I could not believe it, but it's true that you can't even use the hotel towels for that price... The place was pretty with a lot of statues, but it was very dated and a bit run down, in desperate need of updates/renovations. The beach was nice, but the stairs to go down were old and worn and sometimes crooked. There were also areas of the beach where you could see broken concrete. The beach loungers were supportive, but again, some were broken. I'm sure this place was beautiful when they first opened... I assumed I would not encounter food issues as other reviewers had since I was not subject to a time constraint. Unfortunately, I was wrong... the free 2 course lunch that comes with the day pass is the bare minimum. First of all they have 2 different menus. If you're visiting with a day pass, they won't even let you see the other menu, not even to order food and pay for it. The day pass menu is so basic, consisting mostly of sandwiches (that don't mention fries or sides of any sort). I ordered the fish and chips. The fish was literally only seasoned with salt. They did not include the vegetable it was supposed to come with or even tartar sauce... just fish & chips, literally... we ordered the sherbet for dessert that was supposed to come with cream and fruit.. we never even saw dessert & of course the restaurant conveniently closed once we received our orders. Other customers who were staying at the hotel were also dissatisfied with their food/orders... Cambridge beaches let's you use their facilities for free with spa service, willowbank, grotto bay and many other comparable resorts offer day passes for a fraction of the cost. I thought at least the food and service would justify the hefty price tag to spend the day at this resort, but it's really a complete ripoff!

Jesse RohlandJesse Rohland

First off the beach is amazing here. Beautiful soft white sand with ample chairs and umbrellas to choose from. The water is crystal clear blue and you can find colorful fish swimming just a few feet from the shore. The rest of this resort is pretty average. We had a beach front view from our room which was spectacular but the rest of the room felt run down. The shower barely had any pressure which made cleaning up from the day at the beach fairly difficult. I wouldn't say the rest of the room was bad but it definitely wasn't great. The staff was super friendly when we interacted with them but getting their attention at times was difficult. We tried calling the front desk a few times to schedule a taxi and such but were always meet with a busy signal. Going to the desk itself usually resulted in waiting for a group or two before us to be handled. The beach service was lacking as well. They would come around maybe twice a day to take orders and even trying to flag them down was an issue. The lunch items we did order on the beach were quite good. We only ate dinner at the resort once and that was enough for us to not go back. We went on a Thursday night where the a la cart menu was replaced with a BBQ dinner. What that actually was is a very mediocre buffet style dinner that cost $50 per person. The rest of Bermuda is very expensive and that's pretty average price per person if not slightly more but that was our worst dinner of the trip. I'm slightly torn with this review since we really enjoyed the beach and that's where we spent 90% of our time but the rest of the experience could have been much much better. We only spent 3 nights here which was the perfect length. If we stayed any longer this review probably would have been a bit lower.

Krissy SmithKrissy Smith

Overall, we enjoyed our stay here. The resort is on the smaller side (which was great for us - less people!) The staff were always super nice and helpful. Shoutout to Noah who took orders on the beach! The food was also good. There is only one restaurant (website makes it seem like there is two). One day, lunch was a buffet, because of a large group visiting. I would avoid this in the future. The food in the buffet was OK, but it was super expensive (more expensive than their normal menu) and did not think it was worth that price. Their normal menu items were great. The drinks were also on point. Again, there was only one bar (when the website mentions two). It looked like they were building a beach bar, so maybe that will be an option soon. On their website and social media page, they keep mentioning renovations. Our room was not renovated and was still outdated. It was clean though, so it wasn’t a big issue for us. Just fyi, water on this side of the island is a little more choppy (the reef doesn’t extend out as far) so snorkeling wasn’t great. The water was a bit murky. We did still see some cool fish, but the other side of the island has better snorkeling opportunities. If you just want the beach, this is great. There are some rocky bits, so you’ll need to be careful. The public bus is easy and inexpensive, so you can always travel to other parts of the island.

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Reviews of Coco Reef Resort Bermuda

4.0

(189)

4.0

My husband & I had the pleasure of staying at Coco Reef for our anniversary trip. We had an ocean front room which was recently upgraded, bright, airy and very clean. The cleaning lady was amazing, every night after a long day of exploring, our room was cleaned, we had fresh towels, the bed was made, trash cans were emptied & the floors were swept & mopped. She was very pleasant & always had a smile. The front desk was very helpful when needed. The grounds are beautiful & the private...

4.0

My husband and I spent 5 nights at Coco Reef & Resort at the end of August. Before arriving, I had read some mixed reviews. Now I understand why some guests were disappointed. For us, the overall experience was a good one. I’d go back, but I would hesitate to recommend it highly.||The beach is beautiful. Coco Reef benefits from the much larger hotel next door (the old Elbow Beach Hotel) being closed. You have a large stretch of beach to relax, swim, and walk along.||The staff was...