Niagara Custom Crush Studio — Attraction in Lincoln

4 years ago, my husband and I met Kevin, the vintner of 2027 wines. He was very knowledgeable and personable. He also introduced me to my favourite wine, a 2027 Brut Rose. It's still my fave! He doesn't have his own cellar anymore but I did find his wine at Niagara Custom Crush. Unfortunately, going there was the worst experience of my Niagara excursion yesterday. Something seemed off when we got there. One of the servers looked like she had been crying and the guy behind the counter seemed rattled. Things were very unorganized but the guy tried to get things together for my friends and me. Then along comes another server(?) telling the guy he shouldn't be doing one thing while telling me I picked my flight from the wrong menu and the wine I wanted to try couldn't be opened. It was then I realized why everyone else seemed so uptight! Her attitude permeated the air. It was palpable and made the whole experience very uncomfortable for everyone. I won't go back and neither will my friends. Thankfully we had a better experience down the road at another vineyard to finish off the day. P.S. I did order 6 bottles of the 2027 Brut Rose to take with me. It's still a great wine! I will just have it...

We stopped in here for some wine tasting as they were recommended by the B&B we stayed at the night before. We stopped here many years ago and were not fond of it, but we couldn't remember why so we thought we would try it again. Upon arrival we were greeted by an employee outside in a tent and she asked what we came in for (wine tasting). She went on to talk about their beautiful gardens and such that they have. We were then told to head inside to taste some wines at one of their two wine bars. We went inside and proceeded to one of the wine bars. There was no one working behind the bar so we stood around and looked at some of the bottles displayed. No one ever came to serve wine so we decided to check out the other bar. Again no one ever came to server or ask if we needed anything. There were lots of employees working (stocking shelves, moving things around, organizing). After spending 5 minutes of waiting and on one asking us if we wanted anything we decided to leave. I think we did not seem high class enough. Won't be returning to this...

Horrible the man working the sales office treated me and my wife as if we where not worth his time, We where looking for the "tragically hip wine" we found the winery's line that produced it and decided to go for a drive (wife is pregnant gets us out for the day) and (LCBO sold out), Wow we where treated as second class and when my wife asked to go over the total because the guys math was wrong because he can't count to five he only charged us for Four bottles and three gift packs (my wife was being honest) he muttered "you should have kept your mouth shut" ... what a un professional employee (cashier) we spent over $300.00 and probably won't be going back there or supporting any of their affiliates (Mike Weir) products Gord if it wasn't for my wife's love for you we would have walked out very...