whatever you do ... NEVER... bring in an unopened untouched iPhone to these people or any other cell/computer repair shops !!! I brought my iPhone in for a battery problem and it never was properly fixed and came out worse than it did going in . Now apple won't even service it because someone else opened it up and did "Lord knows what " to it. I suspect shady practices in these shops. Apple would have replaced my battery for 79.99 ( a real oem battery which only apple can give you) and the problem would have been fixed or they would have probably given me a new phone (for a fee of course) and took the other one in for recycling . Techville charged me 59.00 ,for a new garbage battery, problem never fixed , had to go in multiple times and now it won't even work and is about as useful as a brick and no one will touch it now, but I can sell it for scrap. The phone was in PRISTINE condition before they touched it (I use a good case to protect it) .They chipped/damaged the outer trim antenna bezel (which looks like multiple times) , trying to pry off the glass screen .Totally unprofessional and unacceptable !!! I went in for a battery repair issue and not to get my iPhone damaged! STAY AWAY FROM THESE LITTLE SHOPS PEOPLE ! !! And no I am not a paid shill by Apple... I am an honest and unknowledgeable consumer like most of us... Go to Apple store right away if you have issues with your iPhones. Trying to save 20.00 landed me in a very bad place and hurt me and my phone , that I no longer have use of and am without a phone and loss of time and money.I thought that I learned a lot of important lessons in life by now. I repeated another mistake and never again ! You get what you pay for . I wouldn't be surprised if they try to flag this as a bogus review (because I see they did this with a few other posts) and I expect the same "canned response" , stuff like, "we aspire and try to make all of our customers happy " or "let us make it up to you". That won't work. I am never going back. The best way to solve the problem is to stay away from the problem.Nothing can replace quality and professionalism, other than more quality and professionalism in any service or product. Honesty is the most important thing of all too.Be honest to your customers and they will trust you and come back. "Never bite the hand that feeds you " If you guessed that I am upset, you are correct . I have a good reason to be. Time is a precious thing in our lives .Its the only thing we cannot make more of. I already wasted enough time writing this. I hope I got my point across and if I can save someone from losing time (and money) I have done...
Read moreSTAY AWAY - SCAMMERS & LIARS:
...he said "TECHVILLE IS KNOW FOR BEING SCAMMERS, LIARS, CHEAPSKATES, hiring UNQUALIFIED TECH guy and STEALING Credit Card information from Customers"...
This store is a complete scam. I brought in my phone which needed a simple swap of glass due to a crack. They quoted me a price of 280 (steep but fine I agreed) and said it would be ready later that day. I went in at close and they said it was not ready and that they would call me upon completion. After an additional 3 days I went in irate because they did not offer me a loaner phone and I still had not received a call. When I got to the store the inept customer service guy told me that it was ready yesterday but he didn't want to call me because my final total was $415. I literally lost it in the store - he went on about how it was a specific piece of glass they had to special order - which is garbage because I never agreed, or was even told about it. He also said that I was called and said yes! (LIES). Then he wouldn't drop the price at all and I ended up paying it because I needed a phone. NOW to make this store they best - as soon as I got it there was something wrong with it - you could see that the glass was wedged in so tight that it was causing pressure on the glass - the next day I had my phone on the couch and I literally heard a snap and there was a new crack right down the center of the phone. I could not believe it, I went to the store and asked for a replacement piece of glass because the store promised a 90 day warranty. They told me that I had damaged the phone on purpose (LIES) and that there was nothing they could do for unless I wanted to pay the 415 again. I should have called the cops on these SCAMMERS AND THEIVES. I took my phone to another shop - he said "TECHVILLE IS KNOW FOR BEING SCAMMERS, LIARS, CHEAPSKATES, hiring UNQUALIFIED TECH guy and STEALING Credit Card information from Customers". Great I thought to myself. Anyways BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE...
Read morei never write reviews on anything, but i feel like people have the right to aviod what i had to go through. i sent my phone in for a cracked screen and in the same day they fixed it. great service, the price was relatively reasonable, and it didnt take very long to do. in like 3 days, a portion of the screen stopped working. ok fine, i got it fixed at techville but it wasnt covered by warrenty because there was a blemish on the glass which "proved i dropped the phone". whatever, i got that fixed, and then stated getting software problems. my phone would reboot itself every second so i couldnt even use it. sent it there to get fixed, they fixed it but it did it the same day once. i knew that was a sign that the phone wasnt fixed but i need my phone for my buisness so it is a loss of money on my part if i have to wait a few days for the problem to get fixed. sent it in again when the problem escalated, got it fixed, and several days later, it came back. i made techville rich!! and its my fault! now my phone fries its simcard every week, reboots on a regular basis, doesnt recieve or send calls, and id be lucky to be able to type in my password without having to wait 10 seconds between each letter. okay, now whos fault is it? maybe the phone was just old? no i bout this phone from bestbuy under 2 years ago BRAND NEW. samsung s4. why dont i go in and explain the situation? well because the phone only costs 350$ and iv put nearly 450$ into repairs. its not even worth it. am i angry about this? no, because at this point, im so physically drained that i dont have it in me to be angry. okay techville, please flag this as a fake review cuz thats probably what youre going to do. my phone is about as useful as a paperweight at this point, so thanks again. OH and thanks for losing my sim too! you probably remember me now eh. dont bet that the user account name is my actual name as this isnt my account. thanks again...
Read more