Toronto Public Library - North York Central Library — Attraction in Toronto

I recently had the pleasure of attending an Autism Expo at the Toronto Public Library - North York Central Library in October, and I must express my admiration for the exceptional experience provided by this well-established institution.

From the moment I entered the library, I was impressed by the warm and welcoming atmosphere. The staff at the North York Central Library were not only courteous but also demonstrated a genuine commitment to making the event inclusive and accessible for everyone, including those with autism. Their proactive approach in ensuring a comfortable environment truly set the tone for a positive experience.

The library's facilities were impeccable, with ample space and thoughtfully designed layouts that catered to the diverse needs of attendees. The accessibility features, such as ramps and elevators, made navigating the space effortless for individuals with mobility challenges. Additionally, the availability of quiet zones provided a sanctuary for those who needed a break from the bustling activities, highlighting the library's dedication to inclusivity.

The event itself was a testament to the library's commitment to community engagement and education. The carefully curated Autism Expo featured a wealth of information, resources, and expert speakers. It was evident that the library had collaborated with reputable organizations to ensure that the content was not only informative but also relevant and beneficial to individuals and families affected by autism.

One of the standout aspects was the library's effort to foster a sense of community through various interactive activities. These activities not only encouraged networking but also provided a platform for individuals to share their experiences and insights. The inclusive nature of these initiatives contributed significantly to creating an environment where everyone felt valued and understood.

Furthermore, the Toronto Public Library - North York Central Library's commitment to diversity and inclusion was reflected in the diverse range of exhibitors present at the expo. This diverse representation showcased a holistic approach to supporting individuals with autism, covering a broad spectrum of services and resources.

In conclusion, my experience at the Autism Expo hosted by the Toronto Public Library - North York Central Library was nothing short of amazing. The library's commitment to creating an inclusive, accessible, and informative space for individuals with autism and their families is truly commendable. I applaud the library's efforts in fostering a sense of community and providing valuable resources, making it a beacon of support for those navigating the challenges...

I deserve to express my strong dissatisfaction with the treatment I received at the North York Central Library on May 8th at 8:15pm on the first floor. As a loyal patron of the library, I have consistently appreciated the services provided and the friendly atmosphere maintained by your staff. However, my recent experience with one of your librarians and another library patron has left me feeling deeply disrespected and unfairly treated.

The incident took place while I was waiting to use the printer. I courteously waited 20 minutes, then allowed a middle-aged lady, who claimed to have only one page to print, to go ahead of me. When it was finally my turn, I discovered that I needed to add funds to my account, which would require mere seconds to complete on my phone because I was familiar with the online top-up procedure. At this juncture, the same lady I had previously accommodated insisted on using the printer again, and a librarian intervened, inappropriately asking me to step aside. I already explained to this librarian that I had patiently waited a long time for others, and courteously gave this lady a turn before me. But the librarian insisted that I move, and said, (verbatim) "what is wrong with you?!", while waving me aside using very disrespectful hand gestures.

This blatant disregard for fairness and common courtesy was both upsetting and disappointing. Moreover, the librarian exhibited a clear bias in favor of the other patron, addressing her as "madam" while offering me no such respect. Such behavior from a staff member in a public institution is unacceptable and unprofessional.

The staff should strive to maintain an efficient workflow and accommodate the needs of library patrons without compromising on fair and respectful treatment. I demand that you address this issue with your staff to prevent such incidents from recurring in the future.

As a dedicated patron of the North York Central Library, I find it disheartening to encounter such a disappointing experience. I expect that this issue will be taken seriously and that appropriate action will be taken to rectify the situation.

The library worked on the first floor at 8:20 this Monday. She was a woman of 25~35 years, with long dark hair, brown skin, and wore a green dress...

There is NO such address as 5120 Yonge st. ! The address is actually 5 Park Home Ave. There is one TINY sign at Mel Lastman Square but it also lists the non-existent address.

The best way to get to the library directly is from Yonge and Park Home Ave head west on Park Home Ave to about the very back of the building - it's really ridiculously far. The very last doors past Novatel will get you inside north York centre and you'll see the library there. Or you can go all the way on Park Home Ave to the underground parking and walk along side it to the doors and you'll see glass doors with barely legible tiny silvery font transparent lettering saying memorial library with a whole bunch of stuff, so read carefully cuz it's crammed in there and easy to miss. Then turn left and there you go.

There is NO other signage or directions! The address is total BS! Do NOT use any map software! 5120 yonge is a FAKE address.l!

If you want to use a map, or for parking, use the proper correct address of 5 Park Home Ave

If you park underground or try to get to the library from any other entrance, you'll never make it and thus we will notify your next of kin. (Joke but maybe not really(

Apparently they're restricted on how many signs they can have. ONE would be nice.

It's almost like the city is going out of its way to make it hard to find so they have sone excuses to close it down

Don't blame the library they work hard and it's a thankless job. 5 stars fie the library, 1 star for the stupid city, Doug Frod strikes again. (That's not an...