North York Centre — Local services in Toronto

I recently had a series of unfortunate experiences in the food court that left me deeply disappointed and frustrated. It was disheartening to witness staff members kicking people out seemingly for no valid reason and displaying discriminatory practices towards children carrying their own food.

One of the most distressing incidents was witnessing staff members harass kids and demand that they leave simply because they had brought their own meals. Their justification of a lack of seating felt inconsistent and hypocritical when there were many empty seats available in the food court. It was evident that the enforcement of this rule heavily targeted children, as adults seemed to be exempt from such treatment.

Another concerning aspect was the behavior of the security personnel. Rather than providing a sense of safety and assistance, they displayed rudeness and even resorted to swearing at patrons. Such unprofessional conduct only exacerbated the already tense and uncomfortable atmosphere in the food court.

The systematic mistreatment and selective enforcement of rules greatly detracted from the overall dining experience. It left a lasting negative impression, discouraging me from returning to the food court in the future. I believe that a food court should be a welcoming and inclusive space for all, where customers can enjoy their meals without fear of unfair treatment or unprofessional conduct.

While I understand that managing a food court can be challenging, it is crucial for management and staff members to prioritize customer satisfaction and adhere to a standard of professionalism. Customer service should be rooted in respect and fair treatment, regardless of age, background, or food choices. Additionally, security personnel should be trained to handle situations with tact and respect, ensuring the safety and comfort of all patrons.

I sincerely hope that the management of the food court takes these concerns seriously and implements measures to address the issues raised. Everyone deserves an enjoyable dining experience, free from discrimination and...

I spoke with Natalie x 5673 today about an issue and she was so wonderful and she helped me out so much. I just want to thank her and tell you guys that if you call in and you get Natalie she will get the job done like there was a mishap with my name and soon as I figured it out, she figured it out. We were on the same level the entire time she was never rude like she was fantastic and I just wanna give Natalie a big thumbs up and say thank you and I just want everyone to know if you get Natalie your problem will be fixed. Thank you so much. Management if you’re seeing this here from me, I have never used my green shield card before and Natalie definitely needs an upgrade. She explained everything. I’m clueless and she explained everything down to the last digit of what I needed to do in order to use my card properly I am a young individual and she was like a mom here give her a thumbs up give her a raise give her promotion...

North York Centre is a vibrant hub of activity! With its diverse array of shops, restaurants, and entertainment options, there's always something exciting happening here. Whether you're catching a movie at the cinema, exploring the variety of cuisines at the restaurants, or shopping at the many stores, there's never a dull moment. The center's convenient location and accessibility make it a go-to destination for both residents and visitors alike. Plus, the lively atmosphere and bustling energy create a dynamic experience every time you visit. North York Centre truly embodies the pulse of the community, offering endless opportunities for fun, exploration,...