To be the year of 50th anniversary of the ZOO , you should be ashamed. today was by far one of the most disappointing visit at the zoo. There no where nearly THE ANIMALS IT HAD BEFORE. construction zone everywhere, majority of the habitat are under construction and the animals are not on display. no Cash at food vendors. Stop with trying to be cashless. Only 4 Ticket booths open to buy tickets, The wait to buy tickets was well over 25 minutes. Walking up to the gate, was 4 attendees with a scanner to scan the tickets. Again depending too much on technology. You receive THOUSANDS of dollars daily and you cant have more ticket booth and your pushing people to go digital and buy tickets online as they are cheaper? WHY? African lion safari doesnt charge parking you charge 15$ for parking when the parking is in the same park. Definitely seen a park ranger at the exit though to MAKE SURE you paid that parking. No security to be seen walking in the park. Only out in the parking lot. Definitely weren't on top of the drop and pick up area as multiple cars were parked. Your charging for the zoombile, Carousel and Zip Lining (Taundra Air Ride) African lion safari DOES NOT charge for the train, or boat ride. Your charging the same amount of money and yet no where near are all your animals on display. Kangaroo walk was closed. Something my daughter was looking forward to. The Polar bear water area was dirty, you can see the bottom of the tank hasnt been clean my husband spotted a toy car at the bottom of the tank. The park has alot of area that need attention in cleaning. Finding park rangers speaking about the animals is basically NONE. I seen One lady, whom was a little older I forgot to ask about her name, she helped is first to find our way around the Africa Savanna, and then she was by the giraffes and was giving some nice fun facts about the giraffes, we appreciate hearing and engaging with the park rangers which, was extremely hard to find. Considering your Charging the amount you are I would have thought most of your displays would be updated. Slapping a sticker over your maps to add in the board walk looked pretty disappointing. You're receiving THOUSANDS OF DOLLARS a day. Multiple people around the world come here and you cannot give a decent presentation. Not sure why you're slapping stickers on the map when the entire map should have been updated. Confusing signage isn't a good look. The small bat Pod. Why is there a wire hanging out of your display causing a tripping hazard? Again having multiple rangers on field would have had this addressed. Instead of having signage asking people to CALL you, if we see something wrong or an animal is in distress, you should have multiple rangers on field. Most were ether on a small go kart going one place to another, or a pick up truck. Kesho Park headquarters was closed. Again no rangers to interact and have them speak to the kids about the zoo. Canadian domain was ridiculous why not have a sign and say most of your animals are not in display. Your website is not accurate. NO WHERE NEAR it. I see only 2 younger gentlemen ranger cleaning some displays near lion area. Thats it. you can tell all the glass displays need to be thoroughly cleaned from the inside and have not been done in months. Lots of cracked pavement, the interlock in some places need to be addressed and redone. Zebra enclosure so much weeds growing in between the fence its harder for the kids who are smaller to even see. some tanks you can see its deteriorating and needs attention. New board walk is impeccable probably one of the best boards walks structurally done, although some of the railing still needs the top coat stain coat. Amazing you brought back the foot prints how about we get more ? lots of your pavement surface marking need to be redone and painted. Regardless if you're under construction your signs and directions need to be visible. Probably one of the most disturbing and disappointing visits at the Toronto Zoo