I had the worst experience with this hotel. I booked three rooms for a two-nights (8-10 Jun) stay, only to be denied check-in upon arrival because the hotel claimed they had no record of my booking, despite my multiple confirmations with Agoda support. Even few days before check-in, I spoke with the owner, Awmish, who assured me that my booking is confirmed and they will arrange a taxi for sightseeing upon our arrival.

Adding to my frustration, I discovered another user's similar experience on Google reviews—they too were denied check-in after booking through Agoda. It appears the hotel reduce prices temporarily to attract customers but fail to honor bookings at those rates. Concerned, I even contacted FabHotels group, who confirmed my booking.

Agoda support compounded the issue by taking nearly two hours to search for an alternative booking, which ultimately they failed. Consequently, I had to settle for accommodation in a very poor hotel due to the lack of better options nearby. Additionally, the hotel's location was inconvenient, with no vegetarian restaurants nearby.

After this experience, I will never book this hotel or use Agoda again.