Due to work nature I travel in/out in CDG Airport very often. N will stop by the watch shop n most of the time I don't receive any impressive service from them until one morning I met this staff name Nilupul. She is so lovely n sincere. I shared with her how hard I've been trying to look for a watch n always got turned down by most sales person in a very cold manner. But Nilu is different, she asked me exactly which watch I'm looking for n told me she will do her best to look out for me. At that point I told her even she don't contact me, I'm already very touched by her attentiveness towards me. Long story short, after many months Nilu did help me to get the watch I been hoping for the longest time!! She wasn't scheduled to be on duty during the date i came for the watch, but she make sure I'm well taken by introducing her colleague Fera to me. Fera is a very helpful sales person too n she completed the transaction very well. I felt so welcome n very pleased not just for the rolex watch I got, but to be able to be served by these 2 sales person. What an awesome teamwork they have. I am so looking forward to visit them again n give a big...
Read moreI recently visited Rolex , and I must say it was an exceptional experience. The moment I walked in, I was greeted warmly by the staff (Farah) who was both professional and knowledgeable. The store's ambiance was elegant, reflecting the sophistication of the watches on display.
The selection was impressive, showcasing a diverse range of brands and styles, from classic timepieces to modern smartwatches. I appreciated the meticulous organization, which made browsing a pleasure. Farah was incredibly patient, taking the time to understand my preferences and guiding me through various options without any pressure to make a purchase.
Moreover, they provided insightful information about each watch, including its features, craftsmanship, and maintenance tips, which greatly enhanced my understanding and appreciation. The personalized attention and expert advice I received truly set this store apart from others.
Overall, Farah makes my visit to Rolex Store delightful and highly satisfying. I highly recommend this store to anyone looking for a high-quality timepiece and exceptional...
Read moreFarah Ahmed was extremely kind and welcoming to me when I visited without an appointment on December 23 around 8 am. She showed me a couple Rolexes that were in stock and within my budget. I was very close to purchasing one but then decided to wait on another model as that is what my son wishes for for his HS graduation. Farah walked me through the wish list registration and explained everything clearly so I could manage my expectation. I was in the Terminal for 4 hours as the flight was delayed and came back to the store a few times. Everytime Farah was welcoming and helpful even though I did not end up purchasing any watches.
I like the idea of GL having a watch outpost at CDG. It is well-stocked with various brands, and I sense that they always have some Rolexes in stock. I plan to visit that location often whenever I travel that route.
Thanks...
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