Cabanon de Le Corbusier — Attraction in Nice

Teach the staff how to treat people with respect and accept that bad things happen and they can help solve them October 2024 We were looking forward to coming to Cabanon de Le Corbusier and purchased our tickets way in advance. We were staying Northwest of Nice and left at 8:00 am for a 10:00 am tour. We tried to load the address on our car - since there is no street address number, the car would not take the address. So we used our Google Maps. We came down the hill and saw the sign for the Cabanon and Google Maps said we were here. We were not there, but we did not know that. I got out of the car and walked around looking for the building. We asked two different groups of people. The first did not know and the second group did, but they did not know how to get there without looking it up on their google maps. Their conclusion was to go the railroad station. Not sure why our tickets did not just give the train station as the address.

After all of this we called the staff to say we were coming late and they said too bad - so sad. You are out of luck. We drove there anyhow. They made a bad situation much worse. 1) Did they try to make any accommodations - absolutely not. 2) It was so bad that when we asked to go to the bathroom for some in our party - the receptionist said there were no restrooms around the area - they actually had one and let ticket holders use it - we had six tickets and she was saying no restrooms around. 3) They had an 11:00 am time slot to tour the building without anyone going into the building and we asked if they would just give us a ten minute tour and Amy, who apparently was in charge - said "NO"!.

I ran a not for profit for 37 years and we worked to get to yes, never to say no so quickly. Did she do anything to acknowledge that we had driven nearly two hours - that we were probably 900 feet away, just up above and maybe - just maybe she needed to try to do something. NO!!!!!!

I have never been treated like this by any museum, cultural facility in my life and in particular in France.

One of the staff acted like she wanted to help. Although even her solutions were not helpful.

As with most customer issues, these issues have been known to the organization before. I believe they have known that google maps does not get you to the building, have they done anything to solve that? Have they tried to get a number on their address so that car maps can get you there? Have they put any signage up to the area where google maps says you have arrived to solve this issue? Have they trained any of their staff not to dismiss people who have arrived late with some type of accommodation other than you can see it from the outside?

In the organization that I ran, my staff would have been trained to resolve issues not make them worse.

Did they even try to give us our money back - that was not the option we wanted - they do not offer to give your money back - in fact they say you do not get your money back - but you can write to an address.

Save your time - save your money - I am certain this is a worthwhile thing to look at - but if something happens you will run into a buzz saw that shows no mercy and solves no problems.

I do not normally turn into an ugly American - but folks and their procedures/attitude can bring it...

The Cabanon de Le Corbusier is a small cabin located in Roquebrune-Cap-Martin, France, designed by the famous Swiss-French architect Le Corbusier. Built in 1952, this iconic structure is a prime example of Le Corbusier's architectural philosophy, emphasizing simplicity, functionality, and the integration of living spaces with nature.

The cabin measures just 3.66 meters by 3.66 meters, showcasing a minimalist design that reflects Le Corbusier's principles of modularity and spatial efficiency. It features a compact living area, a small kitchen, and a sleeping area, all designed to maximize comfort within a limited space. The cabin is situated on a hillside, providing stunning views of the Mediterranean Sea.

The Cabanon is part of the cultural heritage of the region and is often visited by architecture enthusiasts and tourists interested in Le Corbusier's work. If you're curious about its design principles, history, or how to visit, feel...

I was really excited to visit this place. However the websites instructions are very misleading. Basically, they have opening hours... which you'd assume you'd be able to rock up and buy tickets and view... but it seems you must buy tickets and arrive on time for a tour. Outside of these times they lock the gate, start the tour and completely ignore you. Considering this is a tourist destination, you'd assume this would be explained: 'buy ticket online, arrive on time for the tour and enjoy the tour' instead it doesn't. Sadly we travelled really far just to...