Bikepark Winterberg — Attraction in Winterberg

Really naming yourself The Mother, come on. This whole new look and marketing trying to be cool does not make you cool. You have now a unclear map of the tracks and still a not user friendly website, hooray! The price has gone up for the park and there is paid parking. Plus you need the exact amount in coins, if you are 10 cents over your scr#wed. Wanna pin extra for coins to pay the parking when you get your lift card at the ticket office it’s a NO. They send you to the atm machine who is out of operation then you’re forced to go to the city just to get money and it better be the exact amount of coins. People we live in 2024! Yes Yes, blaim the city council of Winterberg problem solved, right! That’s what you did. Another point of frustration, lines being closed and NO notification on your website!! This has happened now multiple times to us. A nice surprise we make almost a 10 hour round trip stay 1 ore 2 nights in Winterberg. So our visit cost time and money that’s fine but not having a surprise of multiple lines being closed. Due to the lack of communication and it might be a idea if lines are closed to reduce the price! Last but not least, the trees! Should have never have been allowed for so much to be removed! What a disappointment. Result nonstop in the sun, wind ore rain. missing the trees BIG time! It takes the feeling of speed and nature away, now it has turned in some generic mtb lines on a slope.

Part-2, response on response bikepark T.M. Appreciate the feedback, there is not a option to reply so it's a ad on to the existing text.

Sorry to hear that it is a bug thing that the trees had to go. The other points I’m not coming back on those, I told my perspective/experience do what you want with it.

A POINT I forgot the first-time: Bathroom facility is really NOT ok. A park of this size and age being unable to facilitate normal bathrooms. The bathrooms are terrible, your lucky if you’re a grown men and only have to release some yellow liquid.

Nice to have: Place to leave your water bottles would be nice and a extra bike wash place would also be nice.

Yes there is also positives...

Went here on a Wednesday at July 22. I wanted to take the ski lift with my mother to ride up to the other trails but she wasn't allowed to ride the chairlift because she didn't have a bike. So my mother (who is in her 50s) had to hike about 2 kilometers with me to the beginning of the other trails because she couldn't ride on the lift. When I arrived at the top of the trails I went to do the Continental trail which ended me in the same spot as where my mother was refused to enter. It was my first time using a chairlift so I did not know how to insert my bike into it. First time I couldn't get the bike in and the second time the lift operator walked outside to help me. When I sat down on the chair lift I did not know where to pull to lower the cross bar, and the guy was throwing all kinds of gestures and talking German even though I was talking in English. When I finally got the cross bar lowered I was already in the air. The lift operator could've stopped the lift to show me but he didn't. Then when I arrived at the station my bike literally DISMOUNTED off of the ski lift onto the ground below (which was about a 10ft/10 meter drop). Luckily the staff there was ready to intervene and helped me get my water bottle back and immediately walked down to check my bike. My bike was luckily unscathed, and no one was hurt in the process. The lift operators at the other side of the park (opposite of the bike rental place) were much nicer and helped me place my bike into the lift correctly. Those lifts were also very well made with even a practice clamp and the bars would open and close automatically. I was very insecure after that happening at the first ski lift and basically didn't want to ride there again in fear of the...

I was riding at Winterberg bikepark today 19.5.2025. To be honest, I have never ridden such badly maintained trails. Looked like they haven't been properly maintained in a while. There were branches hitting your head and handlebars, braking bumps everywhere. I get that if there is a lot of people, trails get beaten. But I have also been in many places (Morzine, Greenhill for example) where there are a lot of users and never it has been like this. The branches hitting you are the final straw, they just need cutting and then they stay good for weeks.

Trail examples:

Loose Lee: Branch hitting your face in a jump at lower part

Black line: Vegetation on the ground is obstructing visibility on the trail, just needs trimming. Also branches hitting your handlebars

Brake bumps everywhere, but those are a lot more acceptable at dry weather with a lot of riders.

We bought day tickets but literally stopped riding after 2 hours because of the poorly maintained trails. I also gave feedback at the shop next to camping area and the answer was basically "Your are wrong, the trails are in a good shape. We don't care if you don't ride here". Also tried to ask for a refund of 10euros to change the ticket for morning ticket but didn't happen.

We have been coming to Winterberg every time that we drive trough germany (coming from Finland) and have been happy before. Now I think we will just stay on Greenhill because 45e for a day ticket with these trails is...