ISAKAA Wholesale Toys - Battery Operated Ride on Jeeps, Ride on Cars, Ride on Bikes — Attraction in Bengaluru

I recently had an exceptional experience with the quality of service at ISAKAA Ride-On store, and I'm delighted to share my positive experience. I purchased a Ford Jeep for my child 16 months ago, and while the overall product quality was fantastic, we encountered an issue with the music system due to some playful enthusiasm on my kid's part. What truly impressed me was the level of customer service provided by ISAKAA. I reached out to them about the damaged music system, and their response was swift and accommodating. The staff at the store were not only understanding but also took immediate action to resolve the issue. The staff not only assessed the damage promptly but also offered a quick and effective solution. Their commitment to customer satisfaction was evident throughout the process, and I felt reassured that my concerns were being addressed with genuine care. What sets ISAKAA apart is not just the quality of their products but also their approach to customer service. They went above and beyond to ensure that my experience was positive and hassle-free. It's rare to find a company that values its customers to this extent, and I truly appreciate the dedication and efficiency displayed by the ISAKAA team. In the end, the repaired music system worked perfectly, and my child could enjoy their Ford Jeep to the fullest. I can confidently say that ISAKAA Ride-On store not only delivers top-notch products but also stands behind them with a level of customer service that is truly commendable. I wholeheartedly recommend ISAKAA to anyone seeking not just a great product but an outstanding overall...

WARNING: DO NOT BUY THEIR PRODUCTS!!! We recently ordered a jeep for Rs15,500 for my son. When the product arrived it was in a terrible condition and I was shocked to see the lack in quality for the amount of money we paid. The wires looked old, the bonnet lock was broken, metal parts were rusted, scratches everywhere. There was no user manual too. The smouldered wire from the wheel was disconnected and we contacted the shop for retuen. Their attitude was even worse than the product and they never accepted any return or replacement. They wanted us to smoulder it ourself as if we are having all the tools for the same. They later arranged someone from urban company who thought he was coming to repair a switch board and had to come another day for the same. After the repair the shop refused to pay the staff citing it was our fault that the person had to come a second day. They arranged a video call for "assistance" but we had to wait a long time for the guy to even reply to our call. Their reply was "are you so cheap that you cant pay even 600?" in a very arrogant way. The guy even hung up the phone in the middle of a conversation and refused to pick up again and I had to call from another number disguising as anew customer. In the end they paid 300 after a lot of arguing. Im currently planning to sue them in consumer court. PS: Do not fall for the high google ratings. Just read the 1 star reviews and not their false promises written in terms and conditions. Avoid such cheap companies, its a waste of...

We recently purchased a Polaris Jeep model toy car from the Issaca store and requested it to be delivered to our location. Unfortunately, when the product arrived, it was completely damaged. We immediately contacted the store through a live video call and showed them the condition of the product. They acknowledged the issue and agreed to replace it. We then traveled over 250 km to the Bangalore Banaswadi branch for the replacement. However, the experience there was extremely disappointing. The manager at this branch was unprofessional and dismissive right from the beginning. He didn't communicate properly and showed no willingness to help. Though he initially agreed to replace the product, he informed us that the same color wasn't available. We chose a different color (green), but the replacement offered was clearly a used piece - full of scratches and wear. When we asked for a new one, the manager refused and spoke to us very rudely, saying, "If you want, take this one. Otherwise, I won't replace it. Take the damaged product and leave from here." This kind of customer service is completely unacceptable, especially after we had already gone through the trouble of returning a damaged product ourselves over such a long distance. We hope the management takes this matter seriously and ensures better support and behavior from their staff...