Gentle Warning: Book activities before going there! There are many companies offering the services and it can be seemingly unaccessible. You will have to pay at list price if you bring yourself there without booking first. And it definitely costs more. You can certainly bargain alittle bit, but definitely still cheaper to book beforehand.
On your way into the Benoa area, there will be people riding motorbikes, trying to stop you on the way. Dont get alarmed, they are just peddling hard for watersport services. Just dismiss them with a wave and a smile. I was surprised at first and thought some incident might have occured.
The watersports are good! The beaches are clean, nice and proper. Can be very crowded, though. No wave like how it should be. The beaches have to be Accessed through the rows of companies offering the watersport, though. So just park your car at the available parking lots, walk yourself to the beach through the hall area. There are people peddling services, but they are respectful enough to leave you alone if you wish so.
When you buy activities packages, make sure to compare activity durations and price between vendors. When you do play and enjoy the activities, confirm the time given and bring a watch with a stopwatch feature. They dont usually play around with agreed time, but different price and transaction are definitely based on different activity duration. So it is difficult to judge if we are given the right value for our money, when we compare with others doing the same things.
A stopwatch and a knowledge of duration promised to you should put your mind at ease. And show the people serving you that you know your deal. At the end, enjoy yourself with some street...
Read moreIf you're looking for the balinees hospitality don't absolutely come to this place. Me and my girlfriend have booked with the agency (costs less) instead of booking directly at the location of the watersports. Right at the start, during the booking of the packages they immediately put you in contact with the agency, that immediately asks you to PAY the deposit, asking why the money hasn't arrived and putting pressure on paying, I tried to explain that by paying via bank transfer at LEAST 1 DAY is necessary to receive the money. The day after, we arrive at the locations sent by the agency, we meet the employee with whom we had to organize the activity and at first sight he seemed friendly, but afterwards, like the agency he puts pressure on the money that hasn't arrived and that we couldn't do the activities without the deposit, despite the rest of the payment done into the structure. We manage to start the activities, thag personally we really good, infact we had lots of fun with the ones we've booked. Other thing, they'll "ask" you to PAY more money for the videos and photos that they do (old and low quality photocamera) suggesting that gopro and otber devices could be lost in the water (LOL), not only we registered everything by ourselves, but even in a better quality and haven't lost the cam. Last but not least, once we've finished the activities, we headed back to our closet where we had our stuff locked, the employee that helped at the start in an arrogsnt way asked us to go away and free the closet for the next guests, without carrying a but about our experience. Nice place, cool activities, awful people and...
Read moreFirst off, these guys are tour operators. They don’t own or run the water sports complex (which they don’t say on their website). They tied up with place called Bayu Suta Water Sports. Reason this matters more is they don’t take any responsibility for the rides. We bought a package for parasailing 6 mins, jet ski 15 mins and doughnut ride 15 mins. Parasailing was only 3 minutes from start to finish, jet ski was 15 mins but doughnut was again only 12 mins. When I mentioned it to Tanjung Benoa, all they said was “reallly”? I wasn’t expecting any refund but there wasn’t even an apology or even acknowledgment to check what happened (even if it was just lip service). So make sure you have a watch or phone handy so you show the guys exactly what time you start and stop. Also price mentioned on their website doesn’t match what they quote. Website says 400k but they quoted me 800k. And negotiate aggressively on the price. The list price at these complexes is absurd vs what you can actually pay. At another place, I was initially quoted 1.8 million IDR for the package and he came down to 600k. Bayu Suta staff also is completely lacking in service and hospitality, unlike everywhere else is Bali. The guy who was signing us up tried to hard sell me on insurance and other add ons. As soon as I said not interested, his face changed and then was just trying to rush us through the payment process and get going. Place also is...
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