Sakala Bali — Restaurant in Kuta Selatan

For a 5 star resort. I did not get 5 star service. I had an absolutely horible experience. After checking in at 4:45 I was taken to a room where there was no internet access the room t.v wasnt working properly. I was told to stay in the room while they found a solution (there was nothing to do) after being force to wait in the room for 45 mins I went up to the lobby, at least there theyd have internet. There i was made to wait for another 45 mins as they had found a room and are now cleaning it. However in this time i received nothing complementary. They didn't take our bags or advise us to look around the hotel. Not even a sorry. After waiting a total of 1 hour 45 min I was escorted to my room where they had pushed together 2 single beds in to a double. Thus making the middle of the bed extremely uncomfortable. Also if like to know they close the pools at 7. So i had no more time to use of the facility as it was now dark. To make up for these actions they had offered me a complementary meal. After attending the complementary meal I was severely let down by the quality of food. The starter soup was presented cold. The main was slow cooked beef. It was dry. The desert was banana fritter. It was severed cold. (How is something fried served cold) I dont understand. The room was below par there were wires hanging out the wall the bath as damaged. There were so many issues with this hotel. Lucky im a vlogger so im able to capture all of these issues. Dont call you self 5 stars. If your offering 2 star service with a 3 star resort. 2+3=5 But that not how the 5 stars...

From the moment we arrived, the staff went above and beyond to ensure our stay was perfect. The resort is stunning, with beautifully landscaped gardens and a serene atmosphere that instantly makes you feel relaxed.

Our room was spacious, immaculately clean, and elegantly decorated with a fantastic view of the beach. The bed was incredibly comfortable, and the amenities provided were top-notch. We particularly enjoyed the private pool – a luxurious touch that made our stay even more special.

The dining options at Sakala Resort were exceptional. The breakfast buffet offered a wide variety of delicious options, and we loved dining at the on-site restaurants, where every meal was a culinary delight. The seafood dishes were particularly noteworthy, fresh and expertly prepared.

What truly sets Sakala Resort apart is the level of service. Every staff member we encountered was friendly, professional, and genuinely eager to assist with any request. Whether it was arranging transportation, recommending activities, or simply providing a warm greeting, they made us feel like valued guests throughout our stay.

The resort’s location is perfect for exploring the surrounding area, with easy access to beautiful beaches and local attractions. We also took advantage of the spa services, which were a wonderful way to unwind and indulge in some much-needed relaxation.

Overall, our stay at Sakala Resort exceeded all expectations. It's a perfect blend of luxury, comfort, and exceptional service. We left feeling rejuvenated and already planning our next visit....

The Sakala Resort is a hidden gem tucked away near the tip of Nusa Dua Bali. Our family of five had an unforgettable experience, thanks to the incredible hospitality and meticulous attention to detail by the staff. The resort's all-suites layout provided ample space, and the cleanliness and comfort of the rooms were top-notch. The delicious meals, fun activities and accessible location made our stay in Bali a memorable one.

The entire staff was extremely welcoming! Vina, in particular, went above and beyond to ensure our kids had the best holiday experience. Her genuine warmth and attentiveness made our stay truly memorable. The resort's strategic location near Benoa Harbour and the international airport made it incredibly convenient. We highly recommend this resort for a perfect blend of relaxation...