Trans Snow World Surabaya — Attraction in Surabaya

Don't go here if you see 10 people queueing at the entrance, because there's a total of 3 queues (+ 1 more for the supposedly ski lift that doesn't even let you drop down at the top) you need to take For the ticket (10 minutes) For getting in (30 minutes) For getting your boots (longest when crowded, 1 hour) Ski lift (I waited for 20 minutes just for this) Total waited around 1 hour 30 minutes (for the necessary items), when they say 2 hours, this includes the duration you need to wait for your boots, they don't really care how long you wait (not paid enough honestly). The place is extremely understaffed and can't handle more than 50 people at a time, honestly it's more of management's fault I think, these people working here are doing a great job IMO, just not enough manpower. Going here is mostly being in queue, they have no system for handling lots of people.

Even after getting through the hell that is queue, you get introduced to a mediocre experience of packed shaved ice that is so slippery because 200 people has stepped on it previously + boots that make your walking even more slippery than it already is + green shaved ice? No clue what it is (do they clean the place?) not to mention the fact skiing, and 30% of the area is is closed off because heck knows why. Another thing to note is that they don't really try to kick you out either when your time is up so I'm not sure if that's a plus or minus. Also, never ever enter here 2 hours before closing in the case that it's crowded. Just so you know too they still sell the tickets even though they've probably ran out of boots (which is rather required), sleds, or other stuff idk. Never come here on high season, or take the risks, up to you ┐⁠(⁠´⁠ー⁠｀⁠)⁠┌

Summary: I'd never want to go here again even if it was free (I'd want to avoid the entire mall if that were the case). 75% queue 5% wet socks (ice getting in the boots) 20% fun. Interesting experience in it's own right, was designed mostly for kids in mind though. Take it as you may...

Came here for the first time with my nieces. I never been to trans snow world in Bekasi or Bintaro. So when i visit Surabaya and this Trans Snow World is quite near from the hotel where i sleep, i decided to visit this Trans Snow World. Didnt prepare enough, only regular jacket.

Entrace fee is 150K/person (regular), and you get max 2 hours playing time (free socks) and they lend the boots. First you can measure the length of your foot, inform the employee which size of boots you'd like to choose. After you get the boots, you can change your shoes and put the shoes on the box. Bring your shoes inside the box to the employee, and they will give you number card. To measure the time playing on snow area, they also put some kind of wirst watch on your wrists. If the wrist watch shows color yellow, then the time of playing is...

Buat yang ingin merasakan sensasi bermain salju tanpa harus ke luar negeri, Trans Snow World Surabaya adalah pilihan yang tepat! Baru-baru ini saya mengunjungi tempat ini bersama keluarga dan pengalaman yang kami rasakan benar-benar seru dan menyenangkan.

Begitu masuk ke dalam area, suasana musim dingin langsung terasa. Suhu di dalam cukup dingin tapi masih nyaman, apalagi sudah disediakan perlengkapan seperti jaket tebal dan sepatu boots yang bisa disewa. Interiornya dirancang menyerupai suasana pegunungan bersalju di luar negeri, lengkap dengan pepohonan pinus dan rumah-rumah bergaya Alpen yang membuat suasananya semakin nyata.

Salah satu hal yang paling saya sukai di Trans Snow World adalah saljunya yang asli, bukan hanya sekadar busa atau es buatan biasa. Anak-anak sangat antusias bermain lempar bola salju, membuat boneka salju, dan sekadar berguling-guling di atas hamparan putih yang tebal.

Ada beberapa wahana menarik yang patut dicoba, seperti seluncuran salju yang cukup tinggi dan memacu adrenalin. Selain itu, ada juga area ski dan snowboarding untuk pengunjung yang ingin merasakan sensasi meluncur di atas salju. Bagi pemula seperti saya, jangan khawatir karena ada instruktur ramah yang siap membantu mengajarkan teknik dasar.

Selain wahana, Trans Snow World juga menyediakan area foto yang sangat Instagramable. Ada spot dengan latar belakang rumah salju, pepohonan bersalju, hingga kereta gantung mini yang cocok banget untuk mengabadikan momen seru bersama keluarga atau teman-teman.

Fasilitas di dalam area juga lengkap. Ada food court dengan pilihan makanan dan minuman hangat yang pas untuk menemani waktu istirahat. Area duduknya nyaman dan cukup luas untuk bersantai setelah puas bermain salju.

Pelayanan dari stafnya juga patut diacungi jempol. Mereka ramah dan selalu siap membantu, terutama saat pengunjung membutuhkan perlengkapan tambahan atau mengalami kendala saat mencoba wahana. Protokol kebersihan juga dijaga dengan baik, jadi pengunjung bisa bermain dengan aman dan nyaman.

Secara keseluruhan, Trans Snow World Surabaya adalah tempat wisata keluarga yang seru dan unik. Sensasi bermain salju yang jarang ditemui di Indonesia, dipadukan dengan berbagai wahana menarik dan suasana yang menyenangkan, membuat pengalaman di sini benar-benar tak terlupakan. Saya pasti akan kembali lagi ke sini...