Omniplex Cinema Shannon — Attraction in County Clare

'My very good friend Margaret Mc Mahon organises a monthly trip to the Omniplex cinema in Shannon, often there might be 4/6 people with a disability to 1 carer as Mags tries to foster independence where possible and often 15 to 20 would rock up. The gang go to Supermacs Shannon before or after. Mags has been doing this since after covid and Cinema staff have been great. Always charged for people attending and carers not charged since the beginning. In our community we are of the understanding that people with disabilities face barriers to access therefore require support to access events and often can only attend with support. And what 20 something wants their mother to go to cinema with them!!! Last week all carers charged and when challened were informed Shannon staff made a mistake all along by letting carers go free on weekend they should only have been free Mon to Thurs. Most of the gang are in adult day service during the week and want to socialise on weekends without their parents. Don't get their rationale and so disappointed in 2023 our community face this barrier. Cinema in Ennis ARC are so very accommodating regardless of day or time in the week and seem to grasp the Social model of disability on the other hand Omniplex are still in the dark ages. Please share and lets see if they reverse their outdated policy xx' Posted on behalf of Jean H O Grady, who advocates tirelessly for her daughter Orla, who is fiercely...

The manager made my worst day ever! It's was my birthday, I called 5 of my friends to celebrate with me, we had some snacks on our hands and I was so desperate for crisps, that manager stopped us and took all the things from our hand. I was sitting on the sofa just beside him, trying to finished my crisp, but it too much and all my friends already inside waiting for me. I was crying for a hour, sitting on the sofa and try to finish it, so I can go inside for my birthday movie. When the movie already gone for half and I already cried for more than one and half hour, the manager just ignored me for one and half hours, he was even chatting with other staff and laughin, so I have no chance to see the movie, thanks, that young manager.

Guys, do not come to this cinema cause you can end up crying for two hours instead of watching the movie you like!

Poor staff training cinema, so disappoint,...

Today I brought a party of 10 children and 2 adults to watch superpets..the member of staff at the counter was calm and collected polite and patient dealing with all the orders from the children 😀 👏🏽 and also the manager very helpful and friendly thank you both for not making it anymore stressful for me trying to keep the 10 of them under control ...I have been here a couple of times just with my own family and i have never had a bad experience I hope you both are not traumatised...