Nice waterpark but it has a lot of flaws.
Positive: Very clean and nicely done. Slides and pool for every age, if you want to have a chilled out pool, 2 big and good small-kids pools, with small slides and water playground, good variety of slides, wave pool with animation and show (special times), nice layout of park and very nice to look at(Hawai themed, palm trees, nice walkways, straw umbrellas, sunbeds). Variety of food and drinks.
Negatives and flaws ( which had a lot and on every single positve I had down unfortunately): Waiting times were absolutely ridiculous!!! We waited for the boat slides 1 hour each (so we only did 2) while the staff took it very slow with getting the boats ready, had a chat constantly with each other and some food inbetween. There were long period of gaps between the 'next' boat which led to a superlong wait and which took the fun away from it all. The pools were overcrowded, especially in the new makkai beach pool (rapid) were you felt like a sardine. The acqua park ticket was expensive to begin with €28 per adult and €22 per child.But then they charged €4 for a sunbed if you wanted one. Options were on a picnic bench or on chair if you got some. We didn't as everything was occupied. We lay on the grass under a palmtree which we found in a back corner as most of the grass area was full too. They wanted to charge on the new makkai beach, which had real sand, €26 for an umbrella and 2 sunlounges!! There were an awful extra costs involved. Lockers cost €4 to put your valuables in if you wanted to. The burger meal was one of the worst tasting ones we have ever had. 2 restaurants were fully closed even though the park seemed full. There was constant whistling from the lifeguards. Obviously it was OK to make someone aware of something but it was also constant between them to communicate and chat.
All in all a nice waterpark but the very long waiting times took the fun out of it, especially for the kids. Couldn't even do all the bigger slides as of long...
Read moreVisited Wednesday 7th August 2024 and was hoping that since it was a week day it would not be too busy. As many others correctly have mentioned, this is peek holiday and the place is totally stuffed, cramp packed 110% full of people even on a weekday. If you want to spend 150 euro to train your family at standing in a queue in bathing shorts for 30-60 minutes just for one ride down a slide that takes 10 seconds, this place it totally amazing. The water in the pools looks hazy after who knows what is in it...
2 adults and 2 children cost 96 euro - do order online the day before unless you also want to queue already at the entrance. Then there is 3 euro for parking, unless you can find the free parking outside of the main parking area (opposite side of the main road in to the water park). Then you have to queue again to buy a key for a locker, 4 euro. And a sunbed, 4 euro each. Other waterparks have managed to digitalise this process, but here it's still old school key, with your ID document as deposit.
Quite a small aqua park compared to for instance Energylandia, but big if you are only used to swimming pools. They have fun water slides, had there not been 60 min. waiting time. The toilets are actually quite clean, and the employees are really doing their best to handle all the guests. Food was ok priced and the queues here are actually not too bad, but sad that junk food is cheaper than healthy fruit.
One thing we found very fishy was that everything in the waterpark accepts payment by card, except this one store who does braids and play tattoos on the children. This obviously makes it easier to facilitate undeclared work, without me being able to prove that this is going on. Just very striking that the waterpark accepts this, as tax fraud is still a huge problem in Italy.
All in all this was great training for our children (for their patience) and they had a good time. The experience would be a lot better going before or after peak holiday time, whenever that...
Read moreReally nice slides and park in general. BUT the waiting time for most of the slides is way too long. I used the stopwatch on my smartwatch at one of the slides: 70min. Crazy! Either, they don't let so many people in or they change the system so more people can slide in a shorter period of time (e.g. how fast the vehicles for the slides come up, more vehicles, not to wait so long until the next one slides, etc.). But in the end -Just don't let so many people in!! We complained about this after at the reception, if they are aware of this insane waiting times and they just said, they are within the limit. Maybe the limit is too much hm?
Also the fast food bar, which is a cheap remake of a McDonalds was not very pleasant but did his job.
Ps.: We where here in summer 2021, had to wear masks at the entry line but didn't have to show a vaccine pass or a negative test result. Inside nobody was wearing masks (obviously) and everybody was very close in the lanes for the slides. Still the wave pool was not making waves "due corona". This I didn't quite understand. Just make a negative test result or the vaccine mandatory for an entry and everything feels a bit safer in general, being close to people while waiting etc. and the wave pool can also fulfill...
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