Shymkent Plaza

Exploring this big shopping center is a joy for travelers and International students, offering a wide range of clothes, food, and fun options. The updated Plaza has famous brands like Starbucks, Nike, Tommy Hilfiger, and Calvin Klein, making the shopping experience better. There are many international and local brands.

The family-friendly atmosphere includes play areas for kids and big cinema halls, providing lots of things to do. The food court has many restaurant choices, ensuring there's something for everyone.

However, the great impressions suffer because of the not-so-good coat check service. The security guard on the 1st or 2nd floor seems upset, creating an unpleasant experience. The coat check has limited hours, and no staff during the evening, so customers have to handle their jackets after 21:00. This problem is made worse by unprofessional behavior, like tossing jackets and no assistance by them.

The customer service, especially in the coat check area, needs to get better. A more customer-focused approach, more staff during busy times, and better training for security employees could really make visitors happier at this mall otherwise lively and well-organized...

Мне очень нравится Шымкентплаза, потому что очень красиво построен и расположение в ценьре города. Также имеются супермеркеты и кино, и самое главное KFC. This shopping centre located in the centre of the city, therefore available for citizens. Also there many shops, where you can find what you want. In addition on the lowest floor located a NATURE REPUBLIC on of the best korean cosmetic...

Nice place to do shopping. However for kids entertainment this isn’t the best place. Happylon or whatever’s space was so boring for my 2,8 year daughter. For someone it might be cons, but I loved that Plaza was not stuffy, a lot of open area in it. Also, it might be not their fault, but Taxi was very...