Lotus's Ampang — Attraction in Ampang Jaya Municipal Council

Worst customer service ever by this malay guy at Tesco Extra Ampang on 13/4/19 (5.30pm)

I was at Tesco Extra Ampang on 13/4/19 (5.30pm). I was about to buy LED fluorescent bulb which I approached a malay guy at the electrical section (per the photo) to ask to test the bulb.

With his terrible customer service, he just pointed at the direction and asked me to test myself despite its electrical item which rightfully should be tested by the staff. So I tested it myself but it didn’t work so I went back and told him. He arrogantly said it doesn’t work. Then I asked to test other socket and he said no other socket. Then he arrogantly said to test it at home and to bring back if doesn’t work. This is the worst customer service that I have ever experienced.

First, he didn’t even make any effort to guide and test the bulb for customer. Secondly, he didn’t even bother to try and fix the problem when the customer said the testing socket doesn’t work. Thirdly, with his arrogant and terrible attitude, he wants the customer to go through the hassle of bringing back to test and bring back if doesn’t work. As though customer is very free.

This guy does NOT deserve to be paid at all as he does not provide any customer service but he drives away customers. He should be FIRED straight away. This is the most arrogant and idiotic person I have ever met in the line of customer service. I cannot believe how Tesco can hire this kind of person for customer service. I won’t be going to Tesco anymore and I will discourage anyone...

Lotus Ampang is a great place to shop, dine and relax. It is located at Jalan Pandan Prima, Dataran Pandan Indah, 55100 Kuala Lumpur, and is open from Monday to Sunday, 8AM to 10PM. The mall has a spacious and modern design, with ample parking space that is free and plenty. There are also other facilities such as playground, money changer, post office and car wash.

The mall has a wide range of tenants, from fashion and accessories, to health and beauty, to IT and communications, to entertainment and specialty services. Some of the popular tenants include Kluang Station, a restaurant that serves local delicacies such as nasi lemak and roti bakar, Watsons, a pharmacy and beauty store that offers various products and promotions, and GSC, a cinema that shows the latest movies and has comfortable seats and sound systems.

The mall also has a friendly and helpful staff, who are always ready to assist the customers with their needs and inquiries. The mall is clean and well-maintained, with regular security patrols and CCTV cameras. The mall is also accessible by public transportation, such as buses and taxis, and is close to other attractions such as the Ampang Point Shopping Centre and the Ampang Recreational Forest.

Overall, I would recommend Lotus Ampang to anyone who is looking for a convenient and enjoyable shopping experience. It is a mall that caters to everyone's needs and preferences, and has a lot to offer. It is one of the best malls in Kuala Lumpur, and I would definitely...

Lotus’s Ampang has become my regular spot for grocery runs, and honestly, it’s one of the most convenient places to shop in the area. Whether I’m picking up fresh produce, household essentials, or just grabbing a quick bite, the layout makes everything easy to find. The aisles are wide, the shelves are well-stocked, and the prices—especially during festive sales—are genuinely affordable.

What I appreciate most is the variety. From local brands to imported goods, there’s a solid mix that caters to different needs and budgets. The fresh section is reliable, and I’ve never had issues finding good quality meat, fish, or vegetables. Plus, the fast-food options like KFC and the nearby mamak stalls make it a great place to grab a snack after shopping.

Parking is usually smooth, and I feel safe. It’s also family-friendly—I've seen parents with kids enjoying the space, and the atmosphere is relaxed.

For me, Lotus’s Ampang isn’t just a supermarket—it’s a practical, familiar place that makes everyday errands feel a little easier. If you’re in the area and want a no-fuss, reliable shopping experience, this is definitely...