Farm In The City — Attraction in Sepang

Warning: Beware of misleading advertising campaigns by Farm in the City and Mr. DIY.

The trip was enjoyable, but unfortunately, our first experience was disappointing. Farm in the City’s marketing team has a tendency to provide misleading information.

From April 1, 2024, to April 30, 2025, they promoted a campaign offering a 40% discount on Farm in the City tickets if you spent RM50 at Mr. DIY group outlets. Before making a purchase at the Mr. DIY Semenyih branch, we confirmed the details with the supervisor, who took 15 minutes to double-check with Farm in the City management. We were informed of the following:

With the Mr. DIY receipt, we would receive a 40% discount on the MYKAD Malaysian price of RM39, resulting in a final price of RM23.40. Each Mr. DIY receipt could be used for up to 4 people per transaction at Farm in the City. Each receipt would be voided after one use. The receipt would remain valid until the end of the campaign period, with no need to use it within 30 or 60 days from the purchase date.

However, upon reaching the cashier at Farm in the City, the supervisor was rude and claimed that the information provided by Mr. DIY management was incorrect.

Farm in the City has two price tiers for each category (adult, child, and senior): the MYKAD (Malaysian) and Normal tiers. It seemed reasonable that the Normal tier would be for foreigners, and the MYKAD price tier would apply to Malaysians. However, Farm in the City has created the Normal tier specifically to mislead customers.

As a result, the 40% discount is based on the Normal tier price, meaning we were charged RM58 – 40%, or RM34.80, instead of the expected RM23.40. Even worse, the discount applied to only one person’s ticket instead of four. We arrived as a group of four, expecting a total discount of RM62.40 (40% x RM39 x 4), but ended up saving only RM4.20.

In the end, we parent left feeling disappointed while the kids enjoy the trip, as it seemed that Farm in the City was willing to mislead customers just to boost sales.

If something seems too good to be true, especially with Farm in the City, it...

I wasn't expecting much when I arrived at the parking area. No research on the place was done as it was a last-minute decision by my son and his wife. We were planning to visit Colmar Tropicale, but the traffic situation was just so bad leading to the Gombak toll plaza. However, rest assured, I think it was a very good decision.

We arrived just before 10AM. The parking area was full. We had to park across the road in a secured parking site. We didn't want to park by the roadside like many others.

The entrance fee for 3 adults and one child under 90cm tall was RM117. The child got in for free. This was the walk-in rate. Upon entering the enclosed area, we were greeted by a friendly but noisy goose. It was standing on steps just by the entrance. Then, a parade of giant tortoises slowly made its way around the open area. Some were bigger than my grandchild.

As you walked further into the farm, the lush greenery provides enough shade from the sun. Although the humidity may be too high for some. Wear light clothing and make sure you are sufficiently hydrated. The smell, the heat, and the humidity will be unbearable to some people. There are some areas where large industrial fans are provided for some respite. Covered seating areas are provided, too.

Among the fauna found in the farm are various types of ducks, including mallards; huge Brahma chicken with feathered feet, peacocks, pheasants, parakeets; several types of lizards, including a desert gecko and chameleons; snakes; hamsters; raccoons, meerkat, donkeys, goats, pygmy buffalo, deer, horses and many more. There is even a small ditch that children are allowed to catch fish using small nets. At the very end, after exiting the enclosed farm area, there is a restaurant, a gift centre and a visitors' learning centre.

In summary, it is a beautiful place to enjoy a morning with family, especially when you have young kids who...

i visited farm in the city yesterday. overall it was a nice experience and the raccoon feeding was very worth it and enjoyable. i liked that we got to interact and pet the animals freely unlike going to a zoo where we just see them from afar.

however, im not a local and do not understand malay at all. the briefing for the raccoon hugging was done 90% malay and 10% english and i could hardly understand, only can watch others' technique of carrying the raccoon. i think i only got that we had to carry them under the armpits, and that if we messed up and got the raccoon agitated or injured whatnot we would miss our time. it was very unfortunate because i was looking forward to this and luckily i got to queue, however it seemed i did the technique wrongly as i was also nervous about carrying 20kg since im so skinny and light. in the end i couldn't carry the raccoon properly twice, i admit i did the technique wrongly + was anxious but the staff was kindof scolding me and i dont really like the tone. so i didnt even get to take a photo with the raccoon and i was left there wondering if i can try again, no one said anything then we were told to leave. i was very disappointed and upset.

i think that it can be harmful for just one raccoon to be passed back and forth through so many people especially since its for a short time, i understand the time limit, but clearly the raccoon was starting to get restless and slip out of people's grasp near the middle of the queue already. not fair because it means the people at the front get the best experience.

please improve on this point. overall its a great farm and experience except for this, not sure what you can do, maybe expand the area and form a few cubicles with raccoons inside and let people queue to hug them instead of using queue number system. and you can consider letting the raccoon have a rest after a while and...