100% overpriced for what you get. Management isn’t doing well. They charge an obscene amount for the quality of service, food, and room amenities.

Provided wifi doesn’t work … so I had to go to the front desk and have them key in a special password for each device.

Walls are the thinnest - guests argue loudly in hallways and you can hear through walls and ceilings. I would upload a video if i could.

Nobody answers the front desk, concierge, or room service. Every-time I needed something I had to walk to front desk and ask (thankfully our room was on the same floor and near the lobby).

Spa is decent but immensely overpriced (it’s more expensive here than most spas in Metro Manila - and at par with some of the nicer hotels there).

Food is… the most over priced I’ve seen (and experienced). After trying several times to order room service late tonight - I finally got through. Club sandwich seemed safe (Php 480) - was told it came with fries — it did not. Apparently they ran out and didn’t bother to FYI before proceeding.

But what made it hard to accept was that their club sandwich was 90% bread (focaccia, which… isn't what people use for club sandwiches haha) — and hardly any meat. They probably used 15 grams of chicken, 1 piece of bacon, and 1 piece of cheese for all of that bread (see photo). It’s an extreme waste of money.

To compare - Shangrila Fort charges 500-580 bucks for theirs and it comes with double the inclusions plus a plate full of fries. How is it that you’re pricing almost the same prices with this quality?

If management sees this — fix your restaurant pricing. Either lower prices to match the type and quality of food you offer or… fix your menu quality.

Can’t imagine why you’d spend nearly 10K to sleep here and spend an avg 600-1000 php per person on food… there are much nicer places (or even cheaper places) in Tagaytay that give much more value for your money.