The singapore cruise center is the point fir departure and arrival of Cruise. There is a large queue at different points. The passengers are supposed to be in first queue fir luggage drop in. You will get a slip for luggage. Be ready for second queue at level 2nd. You should have your passport, evisa, immigration slip which was filled by you at airport while entering Singapore and yes the ticket of cruise. Without these documents, they will not allow foreigners to travel. Then go for a self boarding machines. Here you scan your Passport Nd you will get two slips and one plastic card printed in your name. Surprisingly the plastic card is printed and comes out of that machine at bottom. I saw many passengers missed to carry that card. It has your room number. However that card is mandatory for travel. Then comes the third queue. Your documents are checked again and label is pasted on your passport. You are given a group number. Then you enter cruise in groups and while entering, your passport is taken by cruise staff and now u enjoy cruise with your plastic ID card.
Besides the fact that you have already booked cruise by paying hafty amount, now you are are charged Singapore dollar 42 per person for two days of journey which is to be paid at time of departure. You have lot many restaurants, water sports, swimming pool(unfortunately 5.75 ft depth) , mini golf, chess, table tennis, rope climbing, mountain climbing, bowling lane etc. Please check your TV for all these details. Some of it is paid and some ate free. Please do visit the 17th floor, open air theatre. Interested in casino, visit 6th,7th floor. After two or three days of stay as per your booked itenary, the exit is again very painful. You need to show your plastic ID and get back your passport. You need to be in first queue for settling your bills. Then in second large queue for check out. Then in third queue for immigration formalities. Please spare 3 hours for check in and check out of cruise.
The visit to cruise is value for money. It's a five star facility on the sea and try to enjoy all...
Read moreThis review is regarding the usher, a woman approximately 60 years old, working at the cruise centre, Pickup Zone A, on Sunday, 8 December, at 1.10pm.
Her attitude was completely unprofessional and unacceptable. As a Grab driver, I was picking up passengers who were already getting into the car as quickly as possible to avoid blocking the lane. Despite this, she raised her voice at me and the passengers, unnecessarily escalating the situation.
When I was about to drive off, she demanded I lower my window. I acknowledged her instructions with a nod, indicating I understood to pick up passengers further ahead next time. Yet, instead of resolving the matter professionally, she continued shouting at me from outside the car. I lowered the window to explain I was moving quickly to avoid holding up traffic behind me, but she ignored this and kept yelling.
To make matters worse, she began taking photos of my car instead of focusing on her duties. Her actions were not only unprofessional but also created unnecessary tension. I work in the service industry myself, and I understand the importance of treating people with respect. Her behavior reflects poorly on the cruise centre, and I strongly urge management to provide proper training for their staff. Incidents like this make me reluctant to service this location...
Read more[It seems many are confusing this with Marina Bay Cruise Centre. It's not! The Singapore Cruise Centre is the older cruise terminal which can only handle smaller cruise ships. If you're coming to Singapore on a cruise ship, there's a higher chance you'll arrive at MBCCS, not here!]
The cruise centre actually consists of two terminals; International Passenger Terminal caters for cruise ships and Regional Ferry Terminal caters for ferries.The facility is co-located with HBF Centre, so its very convenient. You can grab a quick bite or last minute shopping before boarding. It occupies two levels. Fully air-conditioned waiting area and plenty of seats available. Place can get packed on weekends but check-in and baggage deposit process are generally smooth.
There are two berths for the International Passenger Terminal and six berths for the Regional Ferry Terminal. Due to its location and size though, larger cruise ships are unable to dock here. Not sure how sustainable that will be in...
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