Honestly, I lean towards more of a 3.5 Star than 4 Star. Paying more than 230USD per night I expected the highest quality of hotel accommodations, but sadly, I was disappointed. It was good, but in my opinion not deserving of its price.

One, being located in a rather secluded location, they do not have a regular shuttle or third party bus to transport to and from the airport. I wouldn’t have minded if we needed to pay for that, but there was no services available. Two, I am rather annoyed at the inconsistent information provided by the reception. Only one out of three parties were notified of the welcome drink (available in a restricted time slot between 2:30-5pm), so most of us did not get the welcome drink. Further, one of our party was told they had a happy hour drink available but when they were informed upon checking at the poolside bar that only full package customers had happy hour included. 😤 moreover, food is rather expensive (25-40k won per dish) and the concierge only had recommendations for BBQ or grilled fish nearby.. Lastly, on a similar point to the happy hour, for only less than 10k won difference per day, you get breakfast buffet per day. And instead of l’occitaine toiletries, you get toiletries of some other brand.

For me, those negative qualities are sufficient to downgrade the hotel rating to 3⭐️ however, there are still some other good things I enjoyed at the hotel. The infinity pool was 1.2M everywhere, so it’s great for ladies who don’t want to get their face wet to get perfect instagrams. The pool is also heated and everyone there wears long sleeves and makeup so no one will be surprised at the endless photos you might want to take. There’s also a hot spa that’s nice and warm by the pool. The room also has a rain shower and is spacious so you can enjoy a bath with your loved one.

The food is rather tasty at the hotel - barbecue pork, bibimbap, fries, and fried chicken. I did not particularly enjoy the seaweed and uni soup - very expensive and uni just disintegrates in your mouth with not much flavor. The induction cooker also broke when we were ordering dinner, so we waited an hour for food. They did offer us some orange juice while we waited.

For families with young children, there is a small playground with toys and Korean books available.

My favorite part of the hotel was the hidden trail behind the hotel, which my receptionist did not tell me about. You probably want to wear long pants to explore, however, as the grass is dense and goes for quite a long stretch. My legs were in a sore need of a shower after the walk as they felt like they were burning....

The hidden cliff hotel is mostly catered to Korean locals, who drive around in Jeju Island. There’s a pool party every night from 830-10pm which is pretty cool. I would not recommend the place for travelers who prefer an accommodation more worth for its price.