Overall I had a really lovely experience at Fleur Jardin.
Upon entry, I was checked in and provided a welcome tea and snack, and then ushered into the skin analysis room. This was cool! It was very eye-opening and educational. I had selected a bunch of possible services that sounded cool, but the experts suggested only what they thought was necessary. I truly appreciated that because it shows they aren’t providing services “just because”; they are providing services that will actually benefit the client.
After a few minutes, I was taken into the treatment room. The beds are quite comfy and the blanket they provide is fluffy. The aesthetician was welcoming and very kind and checked in during the treatment. In the beginning, she asked if I would prefer her to say what she was doing each step or not say anything at all, and while I was thinking she suggested going through the treatments now before starting and I chose that option. I appreciated this so I knew what the treatment plan was but wasn’t “interrupted” during the session. My treatment consisted of the garden spa facial with an astrodome and LDM.
My skin looked and felt great afterward! Moisturized, glowy, and clean. They offered a different tea and snack after my treatment and brought out the products they recommended. I purchased one of the creams and love it. I will come back on my next trip to Seoul.
I’ve thought about how to rate my experience for weeks because I enjoyed my service, but feel it is necessary to manage expectations. The reason I’m rating 4 out of 5: in their social media posts, they feature a scalp, face, neck and shoulder massage as part of the facials. I did not receive this and was pretty bummed. An additional small note that the treatment rooms are 2 clients per, which is not shown in social media posts. This was not a big deal to me, but be aware as I don’t see anyone mention this. There is a sheer curtain in between the 2 beds in the treatment room. I didn’t feel disturbed or exposed by this, everyone is engulfed in their own treatment. They do provide a locker for each client to place belongings. It felt like the aesthetician was juggling both of us in the room at once, but it seemed the facials were timed appropriately so my treatment didn’t feel...
Read moreI visited Fleur Jardin with my family for a facial consultation, expecting a professional skin analysis and personalized skincare guidance. Unfortunately, the entire experience was unprofessional, disorganized, and felt like a total waste of money.
During my consultation, I was told I had some loss of elasticity, what age my skin seemed like, and that I needed to use toner, serum, and sunscreen which is basic information I already knew without needing a consultation. Then, the staff recommended “air lifting” for me and “OxyGlow lifting laser” for my mom, but later returned to say the specialist had actually recommended the opposite treatments for each of us. This left me wondering if I wasn’t speaking to the specialist during the consultation, who was I speaking to? The front desk? An assistant? If I’m paying for a skin consultation, I expect to speak with the actual expert, not be passed off to someone else.
The confusion didn’t stop there. Once my mom and I were already prepped and the cleansing started, the technician told me I’d hear a loud sound which I remembered was part of the air lifting (the treatment meant for my mom). I had to stop her and explain the mistake. She called back the girl from the consultation, and I had to remind her that she had switched the treatments for us. This same exact mistake happened with my dad and partner as well. That’s four people and they got the treatments mixed up for all of us.
To make it worse, none of us received a list of what toners or skincare products to use based on our analysis which is supposedly part of the service. The only thing we were shown were the products the spa sells, with zero customization or recommendations.
To top it off, a staff member had an attitude toward my partner and rushed him out of the treatment room, saying they had other clients waiting. It felt rushed, unprofessional, and completely impersonal.
Bottom line: this place is a mess. You don’t even speak to a real skincare specialist during the consultation, the treatment assignments were wrong, and we left with no skincare guidance. Do yourself a favor and save your money use toner, moisturizer, and sunscreen at home instead.
The ladies that did our skin care were nice, not their fault they just...
Read moreNote: The 5/5 ratings are likely influenced by the fact that, before leaving, clients are encouraged to leave a review in exchange for free product samples, small incentives that don’t really cost the spa much.
I have just had a skincare treatment at Fleur Jardin, where the session began with a detailed skin examination followed by a personalized treatment recommendation. I opted for the Garden Spa combined with the LDM treatment, which lasted ONLY 50 minutes ( for 220000 KRW).
While I can’t speak to the long-term results of the treatment just yet as I’m not a skincare expert and only just completed it, I can say that the products used seemed to be of good quality.
That said, I found the treatment itself quite basic. The cleaning was not thorough, they didn’t remove blackheads from my face and completely neglected the neck area, which was disappointing.
Another downside was the atmosphere. The place was quite noisy, which made it difficult to fully relax and enjoy the experience, something I usually look for in a spa setting.
The total cost was 220,000 KRW, and while I’m not entirely sure how that compares to typical pricing in Korea, it felt quite expensive given the overall experience. You can definitely find other skincare clinics in Korea that offer more complete and satisfying treatments at a lower price.
Overall, I appreciated the professional approach to skin analysis and the use of quality products ( maybe), but the actual treatment felt underwhelming, the ambiance needs improvement, and the value for money just...
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