Outrageous prices! £10.95 per child!!!!! And that's not it.. £3.95 per adult! For what? Minding your own children?!! Oh, and wait for it... an ADDITIONAL £5 PER child to use the bouncy castle!
With that amount of money, I could drive to Birmingham, go to soft play AND have a decent meal!
Anyways, came previously and ONLY came this time to redeem the "free re-visit" offer that was on the receipt. I had two receipts and 3 children, so was going to pay for 1 child (and for myself.)
They asked if I did the review to which I replied "no" (not clear that you HAVE to do a review to claim this offer) There was no cut off time on the receipt either. Rang them a number of times over 2 days to ask about it but they did not answer!
They accepted one receipt and I gave my SIL's name. I said I would complete a review to activate another free entry but they said I couldn't! And that I was meant to have done it prior to today's visit! So... instead of having a "worth it" day out, I was made to spend £25.85!! As opposed to £14.90! Ps apparently that receipt expires today (no note of this on the receipt!)
On top of that, they had the audacity to say there's a cash machine behind me. I normally would but after thieving money out of me, no ta! Not going to lie, but I used my card out of spite. And I'm not even ashamed about it.
Only completing this review so people are not ripped off! I definitely will NOT be coming back at such extortionate prices and will not be redeeming the "free re-entry" should they give me a code after completing this.
Ps it's a dead place, even when I came during my last visit in the summer holiday. I wonder why?!
Edit: no code given to redeem...
Read moreDidn’t realise this hidden gem was right on the doorstep. Although it is still being developed the kids had a brilliant time. There were plenty of tables to sit at which allowed me to see the whole play area, which was clean and tidy. The large play frame was easy for my 3 year old to navigate independently but a bit of a tight squeeze for an adult. My 8 year old spent most of his time in the football area & enjoyed playing laser tag. The small play frame is perfect for younger children with the lovely addition of the role play area. However, the lack of role play resources & some broken equipment let it down. The bouncy castle was a hit with both children and they had fun on the cars, even though they had to wait a while due to only 1 car working. The toilets are small but were clean and could have done with toddler seats for small children. The food was nice, reasonable priced, came out quickly, and the portion sizes of the kids meals were good. My suggestions would be to add another bouncy castle; maybe one with a slide, and more cars so that more children can have a turn at the same time while they charge. Ensure there are plenty of good quality role play resources to enable plenty of children to play. Add child sizes toilet seats, and more arcade games to the entrance. Overall we had a great time and will definitely...
Read moreWent to this soft play for the first time on a Wednesday afternoon. It is fantastic! My 4 year old had a really good time and it was lovely and quiet. The soft play equipment is brilliant, so clean and was perfect for her age. The part that really impressed me was the role play area, you can absolutely tell there has been a lot of thought put into every last detail of this area. It is beautiful with lovely flowers (pretend of course!) around the doors and amazing quality roleplay toys in each area. There is even colouring crayons on little tables for the little ones to do some colouring which we thought was fantastic! So many varieties of things to choose from. Last but certainly not least the staff were so friendly, I was quite nervous with it being a new place but they couldn't have made us feel anymore welcome, they were engaging with my baby daughter, smiling and talking to her 😊 the food was really tasty and they offered to bring my cup of tea to my table as they could see my hands were full! Anyone with little ones this is the place to visit in Coventry, we will definitely be back! Thank you for making our visit...
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