Whilst still new, I appreciate there will be issues that you come across that need ironing out. However things like timing with the jump pillow and high rope should of been thought about prior to opening given the process of these activities. Perhaps Allocated slot times given on your arrival, to avoid the hour long queues!. Another issue is Paying for adults who arenāt using the facilityās and only watching their children this needs to be looked at! Maybe a band system or a different coloured stamp to show this. Barely any staff visible if an issue arises, youāve to go back to reception which isnāt great in an emergency! Which we had. If people walked around the site they would see lots of people vaping, which is stated a restriction on your website. No outside water top up facility areas, only option is to queue for the cafe and ask them if they could do it. Overall not a great experience for the amount of money paid!! Take your own food and drink, service is slow too many cooks in the kitchen standing watching. Again another issue Iām sure will be ironed out. Ā£1.70 though for a can of sugar free fizzy pop!! Large coffee Ā£3.20 is small, so be prepared!! Sun parasols are a major health and safety issue that needs revising. The Slightest wind and theyāre blowing away. Mine just blew up but luckily my daughter caught it, however cutting her fingers in the process! The table next to us had their parasol go up, it flew around us all, 10 tables- Luckily nobody was hurt! Theyāre now taking them down and off all the tables, which I get for safety given whatās just happened but it isnāt great considering how warm it is and people are wanting some shade when seated. Iāve also not witnessed a single table being cleaned in my 3 hours of being here. We Wonāt be coming back...
Ā Ā Ā Read moreThis is a fairly new attraction for the area, and to be honest you can tell. The play park is in the middle of a building site, as further development is underway, so hopefully in the near future this will all be gone. The Park itself is quite compact, but has a lot to do. looks quite bare in terms of grass and trees and such. The 2 main attractions are the jump tower, which always had queues but got a jump every 15min or so. My 8 year old loved it. You have to do a few jumps from the lower level, until they are happy you do it right, you then get a wrist band to go onto the 2 higher levels, really good fun. And from what I saw, wrist bands do not get to push to the front. The high ropes, well unfortunately we did not get chance to try this, the queues where always too big, with at least a 1-1.5hr wait, which my kids did not want too just stand about doing nothing, looked fun but was disappointed not to get a go. Would be better to book time slots and take groups booked on together at various time slots, just my opinion. The rest of the park has lots more smaller things to do, such as the golf, giant swings are really fun, really different to a normal swing. the pull along water rafts, sand pit and slides. I would give it another try in maybe a year or so, once its a bit more developed and grown some more, iron out the cracks and, it should be a good day out for kids up to about 12 or 13. Food is prepped like a burger king, burgers, hotdogs and fries are ready to take away straight away, no waiting. Overpriced and not the best, but no different to other places. Plenty of parking and disabled access seemed to be ok. Has lockers and clean toilets, and small...
Ā Ā Ā Read moreWe went along for a couple of hours on Easter Monday. I was so pleased to see a park without electric rides, where my kids had to actually get off their backsides and screens and make an effort! Without a doubt the highlight was the high ropes course. My kids only dared do the lower course but did really well with it. The staff were excellent. In particular one girl was very patient with my scared 8 year old. I was really impressed with the safety standards and triple checking that harnesses were fastened correctly. Sadly we ran out of time so didnāt do the water activities. We will definitely go back again and make sure we allow enough time to do everything. The fifth star is missing for two reasons: Whilst the website is generally really good, there was key info missing that I really wanted to know at the time of booking, namely: Can you book the high ropes when youāre at the park, to give people the chance to see the course before committing? And: If you book the high ropes online then after seeing the course decide not to do it, can you get a refund? The den building area has lots of frames to add wooden poles to, to build your den. However there were only enough poles to build one den at a time! We messed about with two or three poles until another family finished and gave us theirs. Then we had people breathing down our necks waiting for us to finish which was off putting. Great idea but badly let down by a lack of poles. Add 200 more to the stockpile and it would be fantastic! Ooh and maybe some sheets of some sort to drape over? Then youād need less...
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