Went as part of a kids party. 2 children got injured due to the 2 members of staff not showing a proper duty of care.

Accidents happen, but when one child is hit in the head with a ski lift pole, and is laying on the ground, the emergency stop button should have been pressed.

Also, children not repeatedly told to wait for all children to stay in their donuts until all have stopped moving, resulting in children getting their legs taken out from under them from other children still coming down the hill.

Thirdly, the children were sent from too far over to thier right at the top of the hill, which has a slope toward a tree. This resulted in children nearly touching the tree on a couple of early occasions, having left the actual dry ski slope surface, and actually been travelling on the grass by the tree. This can't be the first time it's ever happened, as the tree is covered in crash mats.

For the price (which we didn't pay) it was great fun, but more emphasis should be made on safety. It also would be a good idea to have sheltered areas like open bus stops at the bottom of the slope for spectators. We got absolutely drenched for one hour, even using umbrellas. Such a simple fix, and it would greatly improve our likelihood of returning, and enhance others viewing pleasure.

As for the cafe, having vending machines that the staff have to operate seems like a total waste of staff time.

Hope this constructive criticism finds it's way to the right people