Hyde Leisure Pool — Attraction in Tameside

Visited Hyde Leisure for the first time in 30 years since I was a child, with my own child (17 months). With the exception of the Wally Walrus slide no longer there everything else was the same, from the waves, to the lazy river. Pool could have been a tad warmer but that’s just my opinion, still comfortable to stay and swim unlike some. Changing facilities could have been a bit cleaner as there is a short gap inbetween swims and you’ll need £1 for the lockers. Each sessions is 1.5 hours. We stayed 45 minutes and that was plenty. As expected the pool starts to get busy and there are a lot of older children (teens) including some adults that have no consideration of space, bumping in to you etc, I’m sure it’s all the excitement, however, if you have a small child it would be best to make sure you have another adult with you.

The only reason I have dropped a star is because the lady at reception was lazy and rude. We were first in as we arrived early and wanted to pay at the desk. She refused to do this and told me I had to go online. After spending 10 minutes inputting details for all 3 of us including names, ages, addresses, emails and t&cs for each swimmer I finally got to the pay tab and it wanted me to enter card details which I did not have. There was no other option for payment such as Apple Pay which seems incredibly archaic. A Second Lady came and sat down, asked my name and took the payment in less the 60 seconds. How I bit my tongue with the other lady I don’t know. But by this point there was a massive queue outside the door as the couple behind with a young child also were trying to do the same and I could hear children waiting complaining they were cold as they were on the outside of the building. I’m an employer and if someone I employed to serve customers refused to literally perform their role they’d be out the door....

I have to edit this review following my recent visit. We go fairly frequently aiming for once a fortnight. We go early on a Thursday when it tends to be a little quieter. Last week it was absolutely freezing if any part of your body was out of the water, but even the water temperature felt colder than usual. My grandson has just started using the slide and i do like to be at the bottom to make sure hes ok. I simply couldnt bare to be out of the water and just had to stay as close as i could so he could see me when he came off the slide. But even having just my shoulders out of the water left me shivering. When I asked a member of staff if there was a problem with the heating, she was dismissive and told me I had a problem with my body temperature!!! A lady overheard the conversation and it was her first visit, she too was commenting on how cold it was. I did assure her that this was not the norm! I did speak to the manager who assured me the heating was on, but due to the automatic doors at the entrance it blowing an icy wind into the venue which was affecting the temperature. We had to cut our swim short because it was so uncomfortable. I'm hoping that this will not be the case when we go again, and I will be able to edit my review back to a more...

We've been taking our children to this pool for about 6 years now. Last time we went it (prob almost a year ago) everything was looking very tired but having just been today they finally seem to have given the place a good spruce up. The shower that's been broken for years was finally working and the whole place felt a little cleaner. We only go on weekends and school holidays and it is always very busy - to the point where you're waiting for changing rooms to become free, the floors are always that wet they become hazardous (always make sure you hold small children's hands saw one poor girl fall flat on her back whilst toddling naked behind her mum - it looked like it hurt that much I wanted to cry for her), there's always tissue all over toilets etc. It was good to see some money has finally been spent on the place and staff seemed much more attentive than when we last went but with such high volume of people using the pool they really could do with an extra staff member to ensure floors are swept/squeegeed and toilets are checked/cleaned a bit more often.

Overall it's ok and we will keep going but only because we know of no close by alternative with a slide and wave machine, which is after all the reason why the kids want...