"I'm the owner, and I can do what I want for my business," Corrie Turnbull told me. She changed my provider at the last minute after I had been waiting for Sara for about two months. Her reason was that I'm a veteran and I'm using the VA insurance, and the VA has yet to pay her for the last six months and that she was not going to schedule her more experienced provider for a client using the VA insurance. I told her none that was not my fault and that she couldn't change providers, especially when I prefer a female provider and made arrangements previously before making the appointments with her receptionist, Gabriela. I am trying to remember the exact conversation, but she mentioned that I was receiving free services because I'm a veteran, and then I said 20 years serving my country, I'm not receiving...
Read moreI'm very disappointed with my massage and it could very well be the worst massage I've ever had. I told the massage therapist that it was a very SLOW and very EXPENSIVE lotion application. The pressure was so light. My 15 pound cat makes biscuits harder than what she does and that I wanted a refund. Her excuse was that "everyone in the building doesn't do pressure massages and that it's a very light pressure 'lymphatic massage'". I've had lymphatic massages and THAT wasn't it. She also stated that she was going to tell the manager about my feedback but I haven't heard anything or received my refund. If I could give zero...
Read moreBest massage I've ever had! Corrie Turnbull knows her craft. I have scoliosis, and suffer from upper torso and neck issues to where at times, I lose full range of motion on my neck. Corrie will work trigger points, knots, and circulation issues to where I am able to gain range of motion as well as pain relief. She is also very good at listening to what your issues are and is able to tailor the massage to your needs. I will follow her anywhere. She also bills your insurance, which for...
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