Edit: it has been a year and I still cant get my hair highlighted or anything I would like done to it. The work of the salon is absolutely horrendous and I would not recommend anyone. Their customer service may be well, but if they canāt do hair, then I donāt really understand what type of business they have going for them. donāt mean to be harsh, but they literally fried off my hair.
I booked an appointment at this salon on a whim to get my hair done for my birthday. I don't go to a stylist that often, so seeing the good reviews and the fact that this salon "specializes" in brunette hair made me convinced that this salon would help me get my hair to where I wanted it. I have included photos to see the laughable progress of my hair through using Eclipx Salon.
Picture 1 is the hair I started with. Picture 2 is what I asked for. Picture 3 is what I left with after my visit. Picture 4 is going back the next day and getting it darker because my whole head was literally all LIGHTENED. make it make sense. Picture 5 is what I left with the second day which I was happy with, but as you see in picture 6 it all faded out and turned blonde/orange tint. Picture 6 is what I came out with after ASKING TO MATCH MY ROOTS. Picture 1 and 6 are COMPLETELY DIFFERENT.
Salon told me that the darkness in the hair would fade out - it hasnāt. I gave one star for the customer service- the owner was very willing to refund me and stylists were nice. But nothing can replace the anxiety of trying out another hair salon. I had to go back 3 times to this salon just to leave with something I hate and did not ask for - not to mention the stress of seeing a stylist in the same salon. Even though I was refunded, I still feel like there is irreplaceable damage done to my hair I did not respect or ask for.
Donāt go here unless youāre getting something a toddler could do or if your supporting a friend...
Ā Ā Ā Read moreI am very particular when it comes to my hair. I would want it to be noticeable leaving the salon but didn't like the change usually. I first started going to ally with my mom when she was at another salon. My mom warned her from the start but ally didn't take that as an obstacle. She did my hair with confidence while also giving me the assurance and constantly checking in with me. When ally moved to eclipx I was going with her, no doubt. I never died my hair, I was always too scared to. When I built up the courage to ask about doing something different ally encouraged me. I was amazed with the way it looked. It didn't change my look but rather emphasized my natural color, which was exactly what I was looking for. I never leave without a nice blowout. I love it so much that ally took the time to teach my how to create the look myself on my own. Another time I went to the salon, she offered tinsel and feathers, an idea she brought to salon herself. It was the perfect idea as it brings something new and fun to my hair without the commitment. Ally listens to all of my very particular needs and I have not left a salon crying since I've gone to her. Now, I give ally full range. She has an eye to create a look that best suited each individual....
Ā Ā Ā Read moreLiana is the BEST! I started getting my hair done by her in 2020. I had no idea what I wanted done but I had seen so much evidence of her incredible work on Instagram and thought I had to go see for myself. Well 3 years later and I am so glad I did. She is incredibly attentive, personable, and talented. I love to let her do her thing and do what she thinks is best for my hair because I trust her wholeheartedly. But that is not to say that she couldnāt make your dream hair a reality, she could do that too. After having to see another stylist at a different salon during her maternity leave, I can now say confidently that I wouldnāt want anyone else touching my hair (although that was still my opinion beforehand). She keeps my hair looking incredible and I got both my sister and my mom to see her, their hair looking better than ever afterwards. I canāt say enough positive things about Liana as a stylist, a person, and a friend. She truly is the best. I look forward to getting my hair done for weeks before I go. For the best conversations and head massages around...
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