We visited on July 8th, 2022 and had a wonderful experience! There were 4 of us who went on the tour. We purchased our tickets online several days before and there was plenty of availability. Upon arrival, we discovered quickly that we needed to go to the will call window which is a little ways away from the start of the tour but it was just a short walk across the parking lot. A voucher is given at the will call window to then provide to the welcome member at the start of the tour. The welcome member was very polite and made us all feel welcome. Since we had a little time to kill before the tour began, we ventured the short walk to the free onsite museum which was small but yet, well organized and easy to see all the artifacts and replicas on display. We returned to the tour location and discovered that we would be carried to each of the stops on the tour on an air conditioned bus with a guide! About 10 years ago, we visited this place and had to walk to most of the locations. If you have never been here before......the bus with a friendly and knowledgeable driver was a HUGE benefit. Plus, it was air conditioned so on a 103 degree day, which was the temp on the day we visited, the bus was a life saver. All the stops along the tour where you actually got off the bus had at least one costumed guide who did a wonderful job explaining the setting. All the actors the day we visited did a wonderful job and appeared to "stick to the script", which helped everything flow smoothly from place to place. Our favorite actor for the day was the young women who portrayed Mary. She really did a fabulous job and had us all captivated. We will definitely be back in the future! Thanks again, Holy Land staff, for the wonderful experience!!!