Dermatology Associates of Georgia — Attraction in Atlanta

This place deserves 0 stars. It took 8 months just to get an appointment to see one of the physicians here. The lady that made the appointment for me NEVER told me that I had to arrive 15 mins before the appointment time. We got there roughly 5 mins after the appointment time, and we tried to check in. Mind you, we are coming all the way from Suwanee and the parking at this establishment is very difficult and full; so as a result, it was hard to find parking here.

Nevertheless, once we get to check in, their front desk person Markecia, had the WORST customer service. She was beyond rude and was literally huffing and puffing with her breath answering the questions that I had. I told her that she doesn't need to be rude, I'm simply asking questions, and she was trying so hard to pick a fight with me. She was saying that she wasn't being rude and continued to argue. She reschedule us to see the physician the following a day and she handed me the paperwork that needs to be done for tomorrow's appointment. I assumed since I'm going home with the paperwork that we don't need to be there 15 minutes prior to the appointment tomorrow. I asked her if we need to be there 15 minutes early tomorrow and she responded in a disgusting tone and was very sarcastic with me. I will be surely reporting her to the supervisor of that office. Your front desk person at any establishment is the establishment's first impression. NO ONE should hire a person like Markecia as a front desk person at an office, entity, business, and/or establishment, she will make you not want...

After hearing from a friend how great Dr. Rice was, I scheduled a consultation for forehead lines. Over the past few years, I’ve slowly seen forehead lines creep up and wanted to discuss options to reverse them.

Upon my arrival, the office was pristine, as you would expect for any doctor’s office, and the staff was very professional. Dr. Rice was very thorough during the appointment. I went in with a list of questions that she took time to answer thoughtfully. She drew up options to treat my forehead lines and we decided Botox was the best option. She offered to do it right then.

With this being my first treatment, I was extremely nervous to proceed but felt confident I could trust Dr. Rice’s expertise and recommendations. She numbed my forehead to minimize pain at the injection sites and explained exactly what would she would do and what would happen in the days to follow.

The injections were virtually painless and the results were perfect! It looked very natural which is exactly the look I was going for. The treatment worked exactly as she explained and her staff followed up with me to ensure everything was going well. I can’t wait to go back for the...

This morning I packed up my new baby and toddler and did everything in my power to get to my toddler’s dermatologist appt with Dr. Rice on time. I was, admittedly, about 13 minutes late to the building due to babies and traffic, and 18-19 mins late by the time I got through their parking garage to the suite. I was very apologetic and the lady at the front desk had zero empathy and said they couldn’t see my daughter. I begged and offered to wait, and she deadpan said nope without checking. I understand it’s important to be on time, but as someone who also sees clients on timed visits, you work with people. It’s not like I waltzed in by myself late. I clearly had an infant and toddler and I was trying my best. It would have been a 5 minute visit. She said I could reschedule for a month out. Pass. I’ll find a pediatric doctor whose office who understands that small children don’t always make life perfect. I’ve never been turned away less than 20 mins late for anything in my...