I visited Heal Thyself about a month ago around July 5th. This was my second visit here. My first visit about 1.5 years ago was amazing. This visit left much to be desired. I made an appointment for a 1 hour massage at 2pm. I arrived at the spa at 1:55pm and checked in with the receptionist. She was very kind and understanding (will explain why.) I then waited in the lobby. At 2pm, I was acknowledged by someone else in the spa who asked if I wanted water. I declined and continued to wait for my therapist. At 2:15, I started getting anxious because I had to work at 3:30pm. If my appointment had started on time, I would have made it to work on time. Around this time, another person asked if I wanted water. I declined again. There also was another customer waiting for service in the lobby. We were both genuinely confused about the delay. At 2:25pm, I finally got up to inquire about canceling my appointment and share my frustration about being late. I was a bit frustrated because I had to give a deposit to book this appointment and didn't feel like my time was valued. At that moment, the receptionist said the therapist was coming and said maybe the manager would see what she could do after the massage for the delay. Despite my upset, I was kind and composed throughout this experience. My therapist came down around 2:30. He was very kind and apologetic. Though the massage was amazing, I felt anxious throughout because I knew I would be rushing to leave after. I only noticed a sense of urgency and concern on the establishmentâs part after the massage was over at checkout. I mentioned to the receptionist if there was anything that could be done for the inconvenience (as she suggested earlier) and the manager offered me $5.00 (less than 5%) of my massage. I was completely exhausted with this experience at this point and left. I did tip my therapist appropriately because he did an amazing job and I support tipping. For the record, I didn't have an issue necessarily with the wait, but the lack of communication and...
   Read moreI passed by this business for years and finally stopped in with the promise of hot hibiscus tea on a chilly rainy day December 2024. I inquired about massage services and was warmly greeted by Dr. Bomani. I received a reiki massage and spiritual counsel on the spot. It was a relaxing and enlightening experience. Dr. Bomani is a spiritual healer and helped me release some tensions and trauma. I was pleased with the reiki massage. I have received another massage since then.
The reception and inconsistent pricing of this business could use MUCH improvement. I initially stopped in because hot tea was advertised outside. There was no reception or hot tea. The menu of services has one price but I was charged a totally different MUCH HIGHER price. I willingly agreed because it was an enjoyable experience. On my second appointment, i walked in and was NOT greeted by the woman at the reception desk. She was on the phone and handling business on the computer but a smile would have been greeting enough for me. She was walking back and forth so frantically, it made me feel anxious. When she finally got off the phone, instead of addressing customers, she addressed the staff asking, âwhose client is this?â My massage therapist Dr. Bomani greeted me warmly and offered me tea. I walked to the room and I received a fully clothed massage, which I didnât appreciate. After 40 mins (booked for one hour). I walked back to the reception area, and again the woman (by this time I understood her as the owner) didnât even ask me how the service was. I stood at the counter waiting to check out while, again she was too âbusyâ to even greet me or any of her HER customers. It honestly made me tense, after the massage. She then walks behind the counter and asks my therapist, what did she get. It was such an impersonal, UNHEALING experience. The only time I got any âwarmthâ (half smile) from her is after my payment processed. So, I have chosen not become a regular client. I wish my massage therapist Dr....
   Read moreAbout 6 months ago, I began taking a family member to the doctor because of issues âgoingâ. After receiving the traditional medical advice to give her Miralax a few times a day for several months. I knew there had to be a better more homeopathic way to get things moving. After some research, I came across Heal Thy Self. Upon calling, I was fortunate enough to speak directly to Lala, the owner, a gem of a human and a wealth of knowledge in all things healing. I immediately booked an appointment and both my family member and I got hydro therapy sessions. Lala, of course sat in, and literally âreadâ our poop. She called out everything that we saw and explained how to eliminate it for good. The most important suggestion that she made was a recommendation for a series of hydrotherapy sessions. Just one session isnât going to cut it-for anyone! And she was so spot-on. For a series of 6 weeks, we came to see Lala and Kay, who comes from a family of hydrotherapists and works directly with LaLa to get our cleansing. The results were life changing. My family member, who was going to the bathroom 1-2 times a week was now going 1-2 times daily, her body was no longer toxic and causing other issues triggered by being so backed up. And I was feeling less bloated, more energetic and less stressed.
Bonus: in addition to the hydrotherapy, we received recommendations on vitamins and supplements that would help us cleanse issues and boost our immune system based on our individual sessions.
Facility: sparkling clean and sanitized. Appointments are spaced out. Equipment is updated (they use the Angel of Water machine - which is a HUGE improvement from the old school machines)!
Final Advice: Do your research, and book your series of sessions with Heal Thy Self. Best decision youâll ever make..your body will quite...
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